“Great selection of amazing wines, however my wine was delivered to the wrong address and it turned out to be a huge hassle trying to locate my 'delivered' wine (especially when the sender (Kent St Cellars) marked the delivery to be left in a safe place). Feedback to you guys would be to include a signature on delivery to save the tedious hassle of trying to locate a wrongly delivered package - especially when it's a gift, as it was in my situation.”
“overseas purchaser bought online and parcel dispatched to courier without a deliverable address. Invoice sent to receiver not sender. Notifiedthat del was to be 9/3 but still not del even though Kent st notified of error. Also I have had to chase up with courier service and at present still not received (23/3)”
“Needed a pair of Veurve Magnums for a wedding on the weekend and it was Thursday. Called the guys and they picked-up the order, delivering it same day. Awesome service!”
English
