“Purchased Hobart Whiskey Liqueur and it was a no fuss speedy transaction and delivery on line staff were very prompt on replying to any questions and more than helpful with a change of delivery address would definitely purchase from Kent Street Cellars again.”
“I bought a bottle for me and sent a bottle as a gift. Both were shipped fast, delivered quickly and safely. It was a great experience! It was a unique SA rosè I haven't been able to source locally. Good range good prices.”
“Very disappointed with the my order #71894 which was confirmed on my purchase date on 31/12/2022, I still have not received any notice after almost 3 weeks now regarding my delivery. I have sent email last week to your customer service to request a refund if I cannot receive the two bottles of wine by today 16/1/2023 but have not got any reply back from any of your customer service representative.
So I would not recommend to my friend of any of your online purchase and doubt that I would purchase any wines from your online website anymore.”
“I used Kent Street Cellars recently for a large order for corporate gifting and they were great! Prompt, clear messaging post purchase re. delivery and great value. Will use again!”
“Today I purchased 6 bottles of Moet & Chandon drinkable with 3 ice cubes but was charged $89.99 per bottle instead of the sale price of $79.99 (code ADDICE). I have left a phone message to be contacted 0439 721703 to rectify.”
“Very disappointed at your choice of courier. My bottles were sitting at their Brisbane depot damaged since 4 January and if I hadn’t queried the delay and you hadn’t sent my query to your courier, the courier would not have let you know. Still waiting for replacement order.”
“Order was responded to quickly and the delivery arrived quickly given the time of year.
Items securely packaged and arrived intact.
Both purchases how have front row position on my bar.
I am checking you on line store every few days just to see what is available.
You certainly have better variety of product than other local options
Will be a return customer, thank you”
“Ordering goods from the other side of the world is always a risk. I found Kent Street Cellars to be very professional and great at communication. The order arrived promptly and was well received and I would definitely reorder”
