“recently ordered some whiskey and unknowingly ordered the wrong items ,,
the guys contacted me immediately and fixed the issue no fuss.
also prompt delivery”
“I have spoken with Adam a few times now to place my orders. I have found him most professional and assisted me with my selection. Delivery was excellent.”
“Had an issue with delivery, Auspost fault, Adam at Kent Street Cellars resolved on my behalf, well pleased with the customer service, would highly recommend !”
“Delivery special request (specific date for delivery) was last minute so entirely my fault but the office kindly made it happen.
Any chat questions asked were returned with full responses with a rate of 100% frequency.”
“I ordered for delivery as I couldn't get to a bottle shop stocking the vermouth I was after (thanks Covid). The range is great but delivery was challenging (again, thanks Covid) - however the team did their best, were hugely responsive and I would certainly recommend.”