“The whisky I got was amazing and quite hard to find. The experience of getting it was poor, I paid extra for a 1-day delivery but only received after about a week.”
“missing parcel- I didn’t receive my parcel, tracking shows delivered but the concierge didn’t have it, emailed Couriersplease they just said delivered to building manager Perry, but who’s not working on that day.. No updates since that. .”
“I was very impressed with the service at Kent Street Cellars. I would still like the option be able to speak to a human if needed. But I placed an order and then realised that I needed to cancel it and it was done in double quick time no questions asked. I will use these guys again for sure!”