“Excellent customer service from the first phone call. Knew the product and made good recommendations. Plus delivered on the promise of next day delivery. Thank you.”
“Hi I have not received the whisky i ordered.
The courier company couriers please is totally unreliable. Firstly the tracking order said expected day of delivery is today 6/1/23. Then all of a sudden on 4/1/23 I received a phone text message said it was arriving that day. My whole family was at home on this day expecting the delivery. No one came. I got a message said the driver came and I was missed. This was impossible. I was waiting for it since I got the text message said it was arriving. There was no card left outside the house either.
I got into the couriers please website to arrange for redelivery on yesterday and also lodged a complaint. Pls follow up on your end and get back to me.
If the whisky had gone missing. I request a refund.
Thank you”
“I use Kent Street Cellars from the UK and have done so for a few years now.
I find it’s easy to order and pay. The prices are competitive and delivery on time with regular updates.
I was delighted to see Kent Street sell Kilchoman whisky.”
“Adam from Kent Street Cellars, was great to deal with. I was looking for a bottle of 1993 Penfolds Grange and Adam was able to source one for me at a great price.
If you are looking for that special bottle I would not hesitate in recommending Kent Street Cellars.
Scott”
“Hi Kent street cellars
The only reason I bought the 2 very good wines is because you are the best seller in that area.
Nothing more than that. If you sell wines cheaper and best, I will buy them all the time.
However, white wine was not the coolest. Cheers Harry”
