“I was really impressed with the customer service and prompt delivery. However was disappointed that my order was not fully wrapped appropriately for transit as the box was quite battered and was bought for a gift!!”
“No complaints - the whole process worked well. Delivery was slow, but that's because of the logistics issues due to Covid, and they had warned me of this.
I'm VERY glad they had a bottle of my favourite Laphroaig!”
“I have twice ordered items from Kent Street Cellars in Sydney. I am based in Melbourne. My order has been promptly dispatched and both times arrived within 3 days of ordering. Very pleased with the service, packaging and delivery.”
“I ordered a relatively expensive bottle of wine as a present for a friend on 12 January. It was collected on 13 January and as of the time of writing (1815 on 24 January) it STILL HAS NOT BEEN DELIVERED.
You can guess why I can't give you a better rating.
Peter”
“Dear Kent Street Cellars,
You are very efficient and very good in what you do, so keep up with the good work. Do try to get more international liquors, including rare ones that are hard to get.
Your sincerely,
Erik Towe.”
“They sent me expired date beer. Supposedly they notify on web if it’s close/out of date but I did not see that.
They approach me no danger to drink Never again.”
