“process for ordering was fine however they sent me the wrong order, I ordered 6 Moet and 6 Veuve but sent 12 Moet. To their credit they refunded me the difference after I logged a call and sent photos. I manage to get the vueve locally for slightly cheaper so worked out in the end.”
“Disappointing delivery service...possibly not Kent Street Cellars problem but worth commenting on. Attempted delivery with no notice left and then taken to a post office with no notification. Only when I followed up did I discover that it was waiting at PO. This was a few weeks after initial delivery attempt.
Maybe some feedback to delivery service worthwhile.”
“I had placed a previous order for 6 whiskey glasses. Unfortunately one was chipped but they very quickly sent out a replacement which has arrived safely. Cannot fault their customer service.”
“Has a grest range of products at very competitive prices. I purchased the Glen Morangie taster pack, it was despatched very quickly & securely packaged.”
“Always well priced. Delivery is also quick. The only issue is Aust Post. I always end up going to the post office to pick up the package even though I am home”
“I needed to have champagne delivered on a certain day to a venue. It arrived on time and I was notified it had been delivered. The staff at Kent Street were exceptionally helpful”
