“I ordered some of my favourite wine online through Kent Street Cellars. The order was processed but they were out of stock. I was emailed by a team member telling me that whilst they had none currently in stock they would dispatch the order as soon as they received the incoming stock. Excellent communication from KSC however, the couriers they use were not the most reliable and kept changing the delivery time. Fortunately, they arrived the day I needed them.”
“First time dealing with Kent Stewer Cellars and it was a breeze. My order was delivered to North Queensland within less than week of ordering. Amazing service.”
“I am so impressed with KSC, I have had dealings with various merchants and they fall short from the great range, offers and terrific customer service that you offer. Thanks and don't change your retail philosophy.”
“Hope you have a physical store to browse into.
and also if you could have a reward program where ongoing customers can have some benefit.
other than that customer service and the quality of the product and also items that come with the product is very satisfactory.”