KES Lighting Reviews

Name: KES Lighting
Address: 191, Newtown Road, Bedworth
Rating: 4.81

4.8 Rating 2,014 Reviews

96 %

of reviewers recommend KES Lighting

4.8

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

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KES Lighting 5 star review on 16th November 2024

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flawless delivery service of exactly what we were looking for at competitive price - outstanding!”

Helpful Report

Posted 6 years ago

“Had never ordered from this company before but as the two light fittings were £100 cheaper and in taking the previous reviews into consideration decided to order from them. Ordering was easy and the communication and fast delivery second to none. We did have a slight problem as some of the crystals were damaged but Lauren and Stephen jumped into action and ordered replacements which came within a few days, no problem. I always think that it is easy to rate a company when everything is going well but it takes a great company to perform this well when there is a problem. I wholeheartedly recommend this company to you.”

Helpful Report

Posted 6 years ago

“The lights have still not arrived despite an email to say they were despatched and should be with you tomorrow. So I stayed in the entire day. Nothing. No update. It would be helpful to have communication.”

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Posted 6 years ago

“They were very efficient with sending out all the light fittings I had ordered and sent polite emails to enquire whether I was happy with the products when they had arrived”

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Posted 6 years ago

“We received the items very quickly. They were well packaged. We have only done a quick visual check as they won’t be fitted for a month or two but they looked ok”

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Posted 6 years ago

“After experiencing bad service and damaged goods on three recent occasions with another company, it was very refreshing to find KES Lighting who has a great range of products. I was able to find exactly the pendant light fitting required and at a good price. Although the delivered was a day late I was kept fully informed of the of the situation. The service was first class and the product was well package and arrived without any damage, Well done. I recommend this company without reservation.”

Helpful Report

Posted 6 years ago

“Great product, stylish designs, efficient delivery, great communication and notification system during delivery.”

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Posted 6 years ago

“You helped when I telephoned you and the photos you emailed were good but when it was installed it is fantastic far better than I expected I am very pleased with it”

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Posted 6 years ago

“Great service, great price and lovely product. Would recommend to others.”

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Posted 6 years ago

“I bought a beautiful chandelier Saldana5. His signature is true. The seller was excellent communication. The goods were perfectly fine to the Czech Republic in a very short delivery time.”

Helpful Report

Posted 6 years ago

“We recently moved into our new home in France and to our surprise the previous owners took all the light fixtures. We are not in a big retail area and unfamiliar with where to shop. We are very happy we found KES and have replaced all our light fixtures with their products. The quality exceeded our expectations as well as the customer service and shipping. KES is now our go to for all our lighting needs. 5 big stars!!”

Helpful Report

Posted 6 years ago

“goods arrived within 24 hrs. Brilliant communication on order status from start to finish. Will definitely be coming ack and recommending”

Helpful Report

Posted 6 years ago

“Order received in 24 hrs. Excellent communication at all stages . Would definitely recommend and use again.”

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Posted 6 years ago

“Great service thanks”

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Posted 6 years ago

“Excellent service provided from point of order through to delivery and after service. Nothing was too much trouble and the team at KES were courteous and efficient. This was my second order placed with them and I would highly recommend this company. It was a pleasure to do business with you KES. Keep up the good work!”

Helpful Report

Posted 6 years ago

“I have purchased 13 lights from KES all through our property and the service has always been first class, always quick and well packed, quality of product is also exceptional.”

Helpful Report

Posted 6 years ago

“Excellent customer service. Lights arrived well packaged & within time specified. Had a problem which was sorted out in 24hrs. Great lighting selection too.”

Helpful Report

Posted 6 years ago

“Overall a very good shopping experience. Lights were shipped very quickly and received at agreed date. The firm used to ship the goods (dpd) even gave a one hour time slot for delivery on the day which again was very helpful and easy. Will definitely use this company again.”

Helpful Report

Posted 6 years ago

“Quick delivery and kept well informed”

Helpful Report

Posted 6 years ago

“Personal customer service. A personal phone call when the delivery was delayed (by just one day), and a personal email directly after delivery asking whether everything was to my satisfaction. This sort of customer service stands out these days and was very noticed. The product I purchased is good quality and looks great. I would certainly purchase from KES Lighting again.”

Helpful Report

Posted 6 years ago

KES Lighting is rated 4.8 based on 2,014 reviews