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KES Lighting Reviews

4.8 Rating 2,014 Reviews
96 %
of reviewers recommend KES Lighting
4.8
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read KES Lighting Reviews
Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

Write Your review

Anonymous
Anonymous  // 01/01/2019
A rating of very good is inadequate, the friendly and efficient service was better than excellent. We would not hesitate to recommend KES Lighting to anyone. A first class company.
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Posted 7 years ago
Excellent display in the showroom with staff on hand to offer advice. From placing the order to receiving delivery kept informed.
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Posted 7 years ago
My beautiful lights arrived in 2 days and were a very competitive price. Kes were very helpful with delivery information responding quickly to my enquiries. I did have a small part missing which was sent from the manufacturer in days. Customer service and aftercare to this standard is a rare thing. I would definitely recommend led to others.
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Posted 7 years ago
The staff were very helpful, explaining in depth the details of each light I inquired about. I left satisfied with the quality of my purchase. I would, and I plan to, purchase from KES again.
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Posted 7 years ago
Although my order for two floor lamps could not be dealt with in one transaction, nevertheless, the service from KES Lighting was always prompt and effective and I got what I wanted. I would not hesitate to use them again LS
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Posted 7 years ago
I have used KEZ lighting many times. I have always found what wanted and it's always been the right choice. The staff are amazing always there to help and guide you without being pushy. Will always go to KEZ for my lights. No where else has the choice that KEZ provides or the staff.
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Posted 7 years ago
Lighting required for domestic use. Excellent telephone advice and deluvery came when they said it would. Would have no hesitation in seeking their help again.
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Posted 7 years ago
I received fantastic customer service. Staff took the time, to find exactly the product I wanted and nothing was too much trouble 👍.
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Posted 7 years ago
Incredibly accommodating for my needs following a flood. Delightful customer services lady
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Posted 7 years ago
Fantastic range of lights and fittings at great prices. Fantastic, helpful and knowledgeable staff. Definitely my favourite and the best place to buy!
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Posted 7 years ago
Fantastic service, staff very friendly with first class product knowledge
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Posted 7 years ago
Wow what a fantastic lighting shop you will not be disappointed will definitely use again staff very friendly with good knowledge of lighting especially Anne
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Posted 7 years ago
Great service once again ,a fantastic range of products at good prices ,thank you
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Posted 7 years ago
I have purchased products from KES Lighting on a number of occasions and have always found the staff to be very helpful.I would have no hesitation in recommending this company and there wide selection of choices to anyone.
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Posted 7 years ago
Purchase and international delivery (France) perfect. With a rare personalized tracking on a website. I recommend.
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Posted 7 years ago
Very disappointed with the service. Bought some light fittings that frankly don't work very well, only light up half of the lamp. And they were delayed as the wrong ones were sent. Plus missed the electricians install slot, so it took longer to get them up. Tried to return, but KES insist on a credit note rather than a proper refund as it was over 14 days since they finally sent the right ones out. Poor show.
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Posted 7 years ago
I am very happy with the purchase I made from KES Lighting. Anne, the lady that handled my enquiry, was very professional, helpful and courteous. Every question I raised was answered fully and promptly. She was a delight to talk to. I would certainly buy from this company again and wouldn't hesitate to recommend to others.
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Posted 7 years ago
Easy to order on line, swift delivery, lovely lights. Thank you
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Posted 7 years ago
Excellent service, received a personal e-mail to inform me that my order had been processed and a follow up e-mail to let me know when to expect delivery. On the day of delivery received an e-mail with a 1 hour time slot. Great product the light looks great in my hallway, my next project is to redecorate my living room so I will shortly be ordering 2 more of the same lights.
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Posted 7 years ago
The lamp we ordered was delivered safely and promptly and was very well packaged. We are very pleased with our purchase and would be happy to trade with KES lighting again. The product was of excellent quality at a good price and the company provides an excellent customer satisfaction service. Alan
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Posted 7 years ago
KES Lighting is rated 4.8 based on 2,014 reviews