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KES Lighting Reviews

4.8 Rating 2,014 Reviews
96 %
of reviewers recommend KES Lighting
4.8
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read KES Lighting Reviews
Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent company to deal with, very well informed and courteous and very efficient delivery system plus first class products. Will become a regular supplier to my company. Mike Nordwind Director, Fourwinds Leisure ( Blackpool) Ltd June 2016.
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Posted 8 years ago
I am so pleased with KES lighting product and service. Anne McKenna turned an impossible task into a reality - not only did she find the exact product I was looking for, but also guided me through every step of the way. The Kolarz lights I ordered look stunning and I cannot thank you enough!! 5 Stars. Vasilisa Kubay
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Posted 8 years ago
Ordered Tiffany floor lamp and got 10% off an already good price. Arrived very quickly, well packaged and perfect. It's gorgeous, thank you
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Posted 8 years ago
This is a company that impressed me from the moment I made a purchase from it. The staff were quick to make contact and to keep me informed of the progress being made to deliver my order. The order arrived in good time considering I live in Spain and was well-packaged so that it arrived intact. The lamp looks wonderful in my lounge and I am very pleased with its quality.
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Posted 8 years ago
Cannot recommend KES Lighting highly enough. They were the cheapest supplier for the product I wanted and also provided excellent customer service - they called me before the product I ordered arrived to confirm delivery date, and then followed up after to check everything was OK with it and to let them know if I needed any advice on installation. I will definitely use them again.
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Posted 8 years ago
I would definitely recommend ordering through Kes lighting. I have received my order in time,well packed, and light looks very nice. Looking forward to see it install on the wall soon.
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Posted 8 years ago
The light we ordered is gorgeous and everybody who has seen it loves it! The delivery was good and came on time and well packaged. The service received has been excellent. Thank you.
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Posted 8 years ago
Very pleased with customer service and after sales service.Couldnt fault it. Delivery was quick ,website easy to use All in all excellent .
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Posted 8 years ago
Apart from minor hiccup at beginning ,order was sorted.Arrived when expected and in perfect condition. All very easy from start to finish.
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Posted 8 years ago
Service was excellent: I was kept informed of status at all times and the delivery was very fast (received 2 days after we ordered it). The product itself was exactly what we wanted and arrived in perfect condition. I would definitely use KES Lighting again.
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Posted 8 years ago
Anne at KES Lighting simply cannot do enough for her customers! In this day and age of businesses only thinking about their bottom line, Anne is unique in how she deals with customers. We will be using KES for years to come. Bravo KES Lighting and especially Anne. Your service is simply Outstanding!
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Posted 8 years ago
I bought Swarovski wall fittings from Kes Lighting in 2013 and 2016 at very competitive prices, which no other retailer has matched. Kes Lighting has an extensive showroom and I have received a personal and exemplary service both in store and online. Packaging and delivery of the products has also been consistently reliable.
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Posted 8 years ago
Brilliant service!! Megan was really helpful in choosing the right shades for our bedside lamps. We are highly delighted , and will definitely be back to your lovely shop in the future. Patricia & Colin Smith.
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Posted 8 years ago
absolutely thrilled with the product and the customer service, would highly recommend to anyone. I was kept informed daily that my item was being dispatched and the time (within 1 hour) it would be delivered. Fantastic from start to finish
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Posted 8 years ago
I highly recommend Kes Lighting they sell very high quality products communication was excellent, they packaged the items very well and delivered the order very quickly . Well Done.
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Posted 8 years ago
I can't speak highly enough of Kes lighting and their excellent customer service. Great product range, competitive pricing, and easy to place an order. I needed very quick delivery to meet a deadline with my builder and the team at Kes pulled out all the stops to deliver and kept me very well informed along the way. The lanterns arrived spot on time, well packed and in pristine condition. Kes lighting can be very proud of their sales team and I'd like to specifically record a vote of thanks to Cameron, Anne and Steve who were all super helpful. Many thanks from a very satisfied customer.
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Posted 8 years ago
Helpful, courteous staff and extremely well packed goods. Many companies lack good after-sale service but I have found KES Lighting to be excellent. I thoroughly recommend them.
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Posted 8 years ago
Very pleased with the Diyas Leimo 6 Light French Gold Flush Ceiling Fitting IL30966... Excellent service from kes lighting and delivered promtly the following day carefully packaged. Looks stunning and very classy. Looks exactly as it does in the picture... Was very anxious about ordering it without seeing it in real life as it was quite expensive but i have to say it was worth every penny and looks lovely in my living room. Easy to fit and is very bright. The crystal shades are of high quality. I would defo recommend this light.
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Posted 9 years ago
From placing the order, we received a very efficient and professional service. The lights were delivered within a few days as promised and we were contacted by phone to arrange a convenient date for the delivery. Once received we were then contacted to ensure that we were satisfied. The personal touch was appreciated and more companies could certainly learn from this one.
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Posted 9 years ago
This is THE best customer service ever. I was having difficulty in find what I was looking for. When I called up KES Lighting, they were more than helpful. Searching, finding and giving me a choice of many different kinds of lighting I was looking for. They bend over backward to help me. Even when I had placed my order they kept in contact with me, giving me a choice of delivery days, very fast delivery and was keen to know if anything did not go to plan. Needless to say, everything went according to plan. Thank you Team Kes Lighting!!
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Posted 9 years ago
KES Lighting is rated 4.8 based on 2,014 reviews