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KES Lighting Reviews

4.8 Rating 2,014 Reviews
96 %
of reviewers recommend KES Lighting
4.8
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read KES Lighting Reviews
Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

Write Your review

Anonymous
Anonymous  // 01/01/2019
....fab service from start to finish and we are extremely happy with our stunning light purchase!!! It Looks so lovely we're ordering a second one!!!!...it makes such a difference when you get a 5* service - thank you KES lighting, you come highly recommended!!! :-)
Helpful Report
Posted 7 years ago
Fantastic company to deal with, I placed my order on Friday and received it the next day. I would highly recommend them. Excellent customer service.
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Posted 7 years ago
Good customer service, were always in contact to let me know the status of my order.
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Posted 7 years ago
A professional service offered at all times
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Posted 7 years ago
Efficient, helpful, charming, wonderful choice. Well worth making the 140 round trip. Wish there were more companies like KES.
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Posted 7 years ago
Superb Value and after sales customer care
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Posted 7 years ago
Customer Service follow up on the order.
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Posted 7 years ago
My wife and I travelled 3.5 hrs from Yorkshire where we own a 5 Star Hotel on the coast. Why, because the whole team at KES Bedworth made it worth it. They opened early to help us with journey time, where very knowledgeable and went to every length to look after us. We re coming back in a few weeks time to spend more money because it's not just the product that's 1st class, the team are also. Thanks for all you're help and advise guy's.
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Posted 7 years ago
Our order was dealt with very quickly and efficiently. On top of that a replacement shade was sent immediately after we managed to break one of five. Excellent customer service throughout
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Posted 7 years ago
What a great company. Fabulous customer service, quick delivery to my address overseas and I absolutely love the product. The product was well packaged and arrived in perfect condition.
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Posted 7 years ago
Good service and delivery
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Posted 7 years ago
Excellent customer service, prompt delivery and competitively priced products. Recommended!
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Posted 7 years ago
Extremely polite staff, with an excellent knowledge of products etc. Efficient service and aftercare.
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Posted 7 years ago
Quality product, competitively priced, easy purchase procedure and excellent communication regarding the status of the order. Outstanding customer service and focus. Well done.
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Posted 7 years ago
This is a lovely company to deal with, in every aspect. Not only do they have wonderful quality stock, they can easily and speedily get hold of variants. They know their stock extremely well and are more than prepared to devote time in assisting a correct decision being made. Their prices are very competitive and they are a delight to deal with and talk to. All in all, one of my favourite companies and I only wish others were as good as they are!
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Posted 7 years ago
We couldn't find a suitable light for our conservatory, Anne was so helpful with helping us find the best option.
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Posted 7 years ago
Excellent customer service to sort out any issues outside their control coupled with excellent discounted pricing make Kes stand out from all the others when it comes to lighting. Thoroughly recommended
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Posted 7 years ago
From placing the order until delivery l was given first class customer service, so rarely seen nowadays. Delivery prompt and a follow up phone call to check all was well. Can not fault them.
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Posted 7 years ago
Quick delivery with protective packaging the best I have seen. Perhaps UK Mail that they used for delivery doesn't have the best reputation for taking care of parcels, after a TV programme focusing on them but I think the impressive packaging would have defeated even the worst of UK Mail. Also appreciated the follow up E-Mail to check everything okay.
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Posted 8 years ago
Grok Lov Square Designer LED Wall Light Thank you for getting the 2 lights I ordered to me as quick as you could. I really appreciated your excellent customer service from enquiry to delivery. The cost was very appealing as they were discounted compared to other websites - which made me go no further. I will always look to KES Lighting first for a more personal buying experience.
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Posted 8 years ago
KES Lighting is rated 4.8 based on 2,014 reviews