KES Lighting Reviews

Name: KES Lighting
Address: 191, Newtown Road, Bedworth
Rating: 4.81

4.8 Rating 2,013 Reviews

96 %

of reviewers recommend KES Lighting

4.8

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

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KES Lighting 5 star review on 22nd August 2024

102

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is fabulous but took quite a while to assemble every strand to the frame. The quality is good and the size perfect for us. We went for warm lighting and it gives off really nice light whether turned up full or dimmed low”

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Posted 3 years ago

“Ordered a new light.Advised that delivery would be about three to four weeks ahead so I was disappointed as no mention of delay when ordering and I could have ordered elsewhere.Then it arrived a couple of days later.Very confusing.”

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Posted 3 years ago

“Nice bathroom light, prompt delivery. If there is something to improve, some update of shipping date and delivery will be useful.”

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Posted 3 years ago

“Good customer service and and very helpful.”

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Posted 3 years ago

“I placed an online order which I had to chase up, but once progressed it arrived as promised and looks fantastic. Thank you.”

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Posted 3 years ago

“After an issue with the online order confirmation that has been sorted out next day I am very happy with the product that had been delivered earlier as expected. Thank you. Will buy some more lights soon and will definitely consider buying again. Stephan”

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Posted 3 years ago

“Delivery prompt, well packaged, lovely product but a bit pricey”

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Posted 3 years ago

“Love the light ambience with the dimmable features, and the ultra quiet fan with the DC motor. Also with the service. Very pleased.”

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Posted 3 years ago

“Waited ages due to Covid, worth the wait.”

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Posted 3 years ago

“Very happy with my purchase although a little smaller than I realised I think it will be a welcomed addition to our hallway. Prompt service & the sale price was excellent”

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Posted 3 years ago

“Lights beautiful but not bright enough for my lounge. One crystal broken waiting for a replacement.”

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Posted 3 years ago

“Assistance via ‘chat’ when considering purchasing was very helpful. Timescale for delivery was excellent as was tracking facility. The only problems were around the marrying up of the light body into the ceiling fitment part of the bar lightthe light as the slats an screws are ever so slightly out of alignment. The other difficulty with both light fixtures was affixing the shades using the tool provided which was again a poor fit.”

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Posted 3 years ago

“The chandelier we purchased arrived in a timely fashion and is exactly as described, very very happy with the purchase!”

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Posted 3 years ago

“Good website and delighted with my lights Communication on delivery date was not good though as i had to call them twice to find out when i could expect to receive them. Overall though i am very happy.”

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Posted 3 years ago

“I got two lovely lights from Kes, arrived well packaged and very quickly. Sadly the lights were wired incorrectly from the manufacturer.”

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Posted 3 years ago

“The lights look beautiful bit there were a few issues, I wouldn't expect when paying premium prices. 1. I paid the money to receive an email which suggested that they will consider confirming the order(after merrily accepting the payment) but that issue was sorted quickly by an email. They may want to review the automatic email language which gives a negative message. 2. The wiring connections are really cheap. It should be like a shoe where you just put the shoe on the ceiling and when you are installing the lights, you connect the shoe and carry on. Lights from Next have it. 3. They should really come as assembled. Its really annoying putting all the pieces together. Took me a long time. So Looks 5/5 Quality/assembly/email 3/5 Overall score of 4/5 Will I buy from them again: YES”

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Posted 4 years ago

“its looks very nice but i have not yet put it up”

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Posted 4 years ago

“Although very lovely lights we found putting them together very intricate. We have advised you several weeks ago that an eyelet on the table lamp was missing and have notified you of this but have secured the crystals with a small ring on a temporary basis. Also one of the eight bulbs was in half and cannot be used. Photos of both faults have been sent to Shane at your company but we are awaiting remedial action on both faults. We would appreciate your dealing with both these matters at your earliest convenience.”

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Posted 4 years ago

“Unfortunately the light fitting did not arrive after the requisite 7-10 working days so I contacted the company. They were very friendly and helpful and looked into the order which had not yet been dispatched - possibly due to COVID delays. The light fitting was then delivered within two days and is just as I’d hoped - good quality and makes a dramatic statement in the room.”

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Posted 4 years ago

“I haven’t installed the lights but the customer service is very impressive and delivery was super quick.”

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Posted 4 years ago

KES Lighting is rated 4.8 based on 2,013 reviews