KES Lighting Reviews

Name: KES Lighting
Address: 191, Newtown Road, Bedworth
Rating: 4.81

4.8 Rating 2,014 Reviews

96 %

of reviewers recommend KES Lighting

4.8

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

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KES Lighting 5 star review on 16th November 2024

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love their products, they are very good quality and price is cheaper, i would like to shopping with KES again.”

Helpful Report

Posted 4 years ago

“Great communication, the Diyas chandelier arrived really quick within a few days. Looks stunning very similar to the photos, everyone asks me where I bought it. Was apprehensive about buying from an unknown shop, but glad I did as they were reliable and available for questions before and after I purchased. Thank you.”

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Posted 4 years ago

“Absolutely in love with my lights from Kes Lighting. What an amazing choice they have on line and great customer service. From easy ordering to fast delivery. I have recommended to all my friends.”

KES Lighting 5 star review on 22nd September 2020

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Posted 4 years ago

“Customer service first class. Donna & Phil were so helpful to ensure I got exactly what I had envisioned with correct bulbs to complete order. Despatch very prompt & lights arrived wrapped like a baby. Highly recommend & will def purchase here again.”

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Posted 4 years ago

“The service provided was top notch.”

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Posted 4 years ago

“Love the lamp”

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Posted 4 years ago

“Shipping fast and secure to Germany. Paypal payment not possible but bank transfer was also ok. No vouchers accepted for ASTRO lights, but still very nice prices.”

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Posted 4 years ago

“Very prompt service & very well spoken staff would buy again from them”

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Posted 4 years ago

“Item fine but delivery was slow, as took a month to receive item. Comms was poor - called and emailed multiple times after the delivery timescale passed and there was still no sign of the item and was promised call backs and replies but always had to chase again.”

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Posted 4 years ago

“I got two lovely lights from Kes, arrived well packaged and very quickly. Sadly the lights were wired incorrectly from the manufacturer.”

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Posted 4 years ago

“Would highly recommend very helpful on the phone and very helpful when we paid a visit to the shop phoned when the item was going to be delivered definitely use them again x”

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Posted 4 years ago

“The lights look beautiful bit there were a few issues, I wouldn't expect when paying premium prices. 1. I paid the money to receive an email which suggested that they will consider confirming the order(after merrily accepting the payment) but that issue was sorted quickly by an email. They may want to review the automatic email language which gives a negative message. 2. The wiring connections are really cheap. It should be like a shoe where you just put the shoe on the ceiling and when you are installing the lights, you connect the shoe and carry on. Lights from Next have it. 3. They should really come as assembled. Its really annoying putting all the pieces together. Took me a long time. So Looks 5/5 Quality/assembly/email 3/5 Overall score of 4/5 Will I buy from them again: YES”

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Posted 4 years ago

“I ordered 3x chandeliers, order value £900 approx, paid in full online on the 25th of August. On the 26th I received an email from customer services saying no stock available until sept 15th. 15th came, no contact so I chased this up and Was then told no stock available until end of Oct 2020! Cancelled my order and am awaiting a refund. Sorry, but to take full Payment knowing there is not stock available is just plain wrong. Very disappointing indeed as I had spent ages researching and choosing these chandeliers. 🙁”

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Posted 4 years ago

“Very friendly and efficient. Thanks Donna for your excellent help with our order!”

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Posted 4 years ago

“Good quality lighting. Look elegant on my lounge & stairs.”

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Posted 4 years ago

“Beautiful products at competitive prices. Excellent service with quick delivery. We will definitely use them again. With the lights now installed look very impressive indeed. Many thanks.”

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Posted 4 years ago

“its looks very nice but i have not yet put it up”

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Posted 4 years ago

“Beautiful pendant, modern and lovely shape. Well worth the money and hangs lovely. The large is a big size and would be beautiful on a really high landing. Many thanks”

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Posted 4 years ago

“Really pleased with my purchase, everything arrived safely. I will definitely be using kes lighting for my next lights, the quality was amazing.”

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Posted 4 years ago

“Although very lovely lights we found putting them together very intricate. We have advised you several weeks ago that an eyelet on the table lamp was missing and have notified you of this but have secured the crystals with a small ring on a temporary basis. Also one of the eight bulbs was in half and cannot be used. Photos of both faults have been sent to Shane at your company but we are awaiting remedial action on both faults. We would appreciate your dealing with both these matters at your earliest convenience.”

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Posted 4 years ago

KES Lighting is rated 4.8 based on 2,014 reviews