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KES Lighting Reviews

4.8 Rating 2,014 Reviews
96 %
of reviewers recommend KES Lighting
4.8
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read KES Lighting Reviews
Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

Write Your review

Anonymous
Anonymous  // 01/01/2019
First class service all round, couldn’t fault it anywhere in the process from communication and delivery. Product excellent and prices very competitive. Highly recommended.
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Posted 5 years ago
Excellent service kept me informed all the way through would definitely use again. I love my crystal down lighters.
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Posted 5 years ago
My overall experience of KES Lighting is one of complete satisfaction - friendly and helpful emails before and after delivery - pricing that, frankly, no other retailer on the web could come anywhere near, I saved myself hundreds of pounds, I'm well pleased. No hesitation to buy from them again. Many thanks to you.
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Posted 5 years ago
I particularly liked the follow up service to ensure my good was received on time and at the agreed date. Very pleased with the service and would highly recommend it to anyone one wanting to use them for sure. Thank you KES Lighting.
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Posted 5 years ago
Excellent customer service from start to finish
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Posted 5 years ago
Great communication updating us when the light was due to arrive and given an hour delivery slot on the day. After delivery got an email checking all was okay which was a nice touch. Would recommend and use again in the future.
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Posted 5 years ago
Purchased a rise and fall light which turned out to be too big for our needs and so returned it in its original packaging. Took around a week for KES to verify the condition and confirm that it had never been fitted, but they then returned the full amount within a couple of days. Although I returned the item, I was nevertheless very appreciative of their service and would not hesitate to use them again. A very professional and customer centric organisation.
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Posted 5 years ago
Beautiful lights, very well packaged, arrived earlier than expected, all good!
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Posted 5 years ago
My first £1,000 order went as planned. I then ordered a variety of lights for around £1,100 for the rest of our project and with no reason given they have decided not to honour any of the order and have refused so far to provide any reason why they are unable to fulfill it. Appalling customer service.
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Posted 5 years ago
Item was a good price and delivered on time. Hope it's easy to install.
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Posted 5 years ago
Service excellent
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Posted 5 years ago
Excellent advice and customer service- thank you
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Posted 5 years ago
Fantastic turnaround, and great quality light at a reasonable price *****
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Posted 5 years ago
Very happy with service, excellent communication, Lamps are beautiful, very pleased.
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Posted 5 years ago
Service was very good except for the delay in order confirmation which only occurred after my follow-up more that 24 hours after payment had been made.
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Posted 5 years ago
Customer service is brilliant. Beautiful Art Deco-style porch light. Easy from start to finish - easy ordering, great customer service, parcel came just as promised, easy instructions, and I installed the light myself in a matter of minutes. Again, customer service is fantastic. Thank you for a great product and outstanding service. Thanks!
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Posted 5 years ago
Great company to deal with. Good service good value for money.
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Posted 5 years ago
Excellent and swift service and they kept me informed throughout the purchase of my bedroom lights.This is my third purchase.
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Posted 5 years ago
I’m really happy with my new light fitting. The price was good, delivery was good and Kes lighting kept me updated at all times.
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Posted 5 years ago
Service excellent and professional. Staff very friendly and made sure that the light had been received in good order.
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Posted 5 years ago
KES Lighting is rated 4.8 based on 2,014 reviews