KES Lighting Reviews

Name: KES Lighting
Address: 191, Newtown Road, Bedworth
Rating: 4.81

4.8 Rating 2,014 Reviews

96 %

of reviewers recommend KES Lighting

4.8

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

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KES Lighting 5 star review on 16th November 2024

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great initial service but very poor quality of lights supplied . Aftercare so far totally hopeless”

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Posted 3 years ago

“Wonderful service and advice thank you”

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Posted 3 years ago

“Staff helpful when placing order and the product is nice but did not expect to put glass pieces together - extremely tricky and time consuming!!!”

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Posted 3 years ago

“We purchased 2 beautiful lights from KES lighting . The experience was second to none, from the sale to the after care I could not fault the service we received was brilliant . Sharna was amazing when dealing with our queries and I received a prompt reply. We will be visiting the store again to buy more from KES Light and are happy to travel from Oxford as we rate the products and service so much.”

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Posted 3 years ago

“Good service. Lovely ceiling light. Yet to be fitted but so far very happy. A few of the glass pieces (spares) were broken on delivery. Good customer service to replace.”

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Posted 3 years ago

“Brilliant lighting for a large landing area”

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Posted 3 years ago

“I received one of my light fittings and it is beautiful came well packaged. Very good customer service throughout the transaction. I am now waiting for my second light fitting to arrive.”

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Posted 3 years ago

“We purchased a Mantra allisio fan from KES as we liked the style and the reviews. It was also the cheapest around. Delivery was swift - especially over a bank holiday weekend. Installation was easy and we liked it so much, we ordered the same again in a mini version for the kids room. Again, swift delivery and easy installation. KES have provided excellent service communication and value for money and will use them again. Highly recommended”

KES Lighting 5 star review on 7th June 2021

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Posted 3 years ago

“Very pleased with the lights I purchased and KES have replaced one damaged shade immediately. I would shop with them again”

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Posted 3 years ago

“Fantastic product and customer service.”

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Posted 3 years ago

“Came quick. so far happy although i cannot fully comment until i put up my lights when my loft conversation is complete. Save this space! :-) Karrien”

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Posted 3 years ago

“Absolutely pleased with the product, just a little slow delivering it,but overall happy.”

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Posted 3 years ago

“I would like to thank the KES team for their great customer service, professionalism and quick delivery. I ordered two items and both arrived as expected. I called both time and spoke with the team to get the exact delivery date. Both times, they were very helpful and assisted me with my request. Thanks again.”

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Posted 3 years ago

“Order two items, they ship only one. When the items finally arrive, one is damaged. Three emails requesting resolution are ignored. Finally a phone call is necessary to wake them up and I am promised a replacement part (that I will have to fit myself) in three or four weeks. 10 weeks later I am still waiting. I'd rather sit in the dark than buy from these people again.”

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Posted 3 years ago

“Appalling Service. They do not hold stock. It will be over two months before you get a delivery. Avoid!”

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Posted 3 years ago

“Highly recommend - really pleased with the lights that we ordered - delivery within time scale advised when order was placed”

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Posted 3 years ago

“Excellent service, very fast delivery and really pleased with my purchase. Would highly recommend this company”

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Posted 3 years ago

“We bought some beautiful Spanish made lights for our stairwell . They look amazing and all our friends comment of them. Friendly staff and a brilliant range of lighting. Well worth a look.”

KES Lighting 5 star review on 24th May 2021

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Posted 3 years ago

“Excellent service in all aspects of the purchase. Pricing is competitive, ordering simple, delivery ahead of schedule and well packaged. The products are of high standard.”

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Posted 3 years ago

“Bloody awful, non existent customer service...waiting for months for my light...now I’m waiting for my money back..!”

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Posted 3 years ago

KES Lighting is rated 4.8 based on 2,014 reviews