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KES Lighting Reviews

4.8 Rating 2,014 Reviews
96 %
of reviewers recommend KES Lighting
4.8
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read KES Lighting Reviews
Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

Write Your review

Anonymous
Anonymous  // 01/01/2019
parcels arrived on time and very well protected and when finally unpacked make an absolutely BEAUTIFUL PAIR OF LAMPS thank you so much LDC
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Posted 7 years ago
From Annie in the first instance supplying additional photographs and advice through to Steve sorting the delivery and following up the safe arrival this company were a pleasure to deal with. We now have a beautiful light fitting purchased at an exceptionally good price. Would highly recommend this company. Thank you
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Posted 7 years ago
My light fitting arrived on time as planned
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Posted 7 years ago
Very pleased with the service we recd from KES I emailed several times and always got a prompt reply. Delivery was excellent also. I would highly recommend them
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Posted 7 years ago
Very quick delivery, I'm so happy with my light.
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Posted 7 years ago
We bought some lights which in the end were too large for our space, they were very good quality - KES handled the shipment and refund smoothly - service was good even though we did not keep the lights
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Posted 7 years ago
very good customer service
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Posted 7 years ago
Speedy friendly service
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Posted 7 years ago
Helpful, knowledgable about the products we ordered Will buy again and recommend
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Posted 7 years ago
Wow what a company this is absolutlely fabulous from start to finish. Regular communication throughout order process/delivery. Courtesy call on receipt of product to check all is ok. Ease of website to order. Our illuminate light fixtures looks amazing. Excellent quality item.
Helpful Report
Posted 7 years ago
KES supplied a bathroom light without fitting instructions. I called and was told (apparently by the Managing Director) that they didn't have any instructions and couldn't help. Due to the lack of instructions, the light got damaged in the process of working out how to fit it. KES were completely unhelpful about providing a replacement and simply wanted to wash their hands of it. To cap it all a different employee later sent me the fitting instructions - which they had had all along! My advice is not to touch this supplier with a bargepole!
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Posted 7 years ago
The staff are excellent. Annie couldn’t have been more helpful. I would recommend them to anyone. And have done. Really happy with lights too. Look brill
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Posted 7 years ago
The ordering process was efficient and with courtesy. The lights arrived very quickly, and in good condition. We appreciate their quality and good looks.
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Posted 7 years ago
"Fast Service. Well packaged and good price. I did shop about first. Love this light. Bright light and pretty to look up at and perfect for my dressing room. "
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Posted 7 years ago
Exceptional service and a real pleasure to deal with. Nothing is too much trouble and our product arrived in Australia in perfect condition. We will definitely be a returning customer
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Posted 7 years ago
Despite my online order being accepted and my account debited KES refused to supply the goods as they had made a pricing mistake on their website. They were not even prepared to offer me a discount as a gesture of goodwill.
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Posted 7 years ago
Very knowledgeable, exceedingly helpful and very competitively priced.
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Posted 7 years ago
I bought an island pendant from KES Lighting. The customer service was great, I love the product and the price was very competitive too. Many thanks
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Posted 7 years ago
Good light design arrived promptly and looks great.
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Posted 7 years ago
They look lovely so well packed and very quick delivery
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Posted 7 years ago
KES Lighting is rated 4.8 based on 2,014 reviews