Hi, we are really sorry!
That really shouldn't be the case—our standard is for every order to arrive smoothly. Please reach out to hi@kessberlin.com, and our customer service team will be happy to assist you. We're truly sorry for the inconvenience!
Kind regards,
Kess Berlin
“Please see my review about my experience withCC Cream Light.
I had Kess as a serious company and the quality control in the production and package is causing prejudice. There is no control. I bought a product that wasn't in the tube as "promised" by Kess.
No one buys a product with the aim to find the package in this case the tube already used and empty.
Hope you give the best attention to this matter.
Regards,
Maria Ferreira
Thank you for your attention”
“I didn't receive my order, they delivered to the wrong address or person and I got no reply from the customer service. It was my first orderand I was enthusiast but will not buy again and will not recomend it either.
It says, as the attachment I am sending here, that it was receved yesterday by A PERSON AUTHORIZED. authorized by who ?? Where is the name of this person ? Where is the signature of this person ? I wan my money back and never buy again from Kess Berlin.”
Hi dear,
thank you for your feedback!
We are very sorry to hear that you have not received your order.
Please feel free to contact our customer service hi@kessberlin.com. I am sure our customer service will find a solution for you asap.
All the best,
Kess Berlin
06.11.2024
Kess Berlin
hat eine Bewertung von 3.9
Basierend auf 43 Bewertungen
