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Keto-Mojo Reviews

4.7 Rating 15,817 Reviews
92 %
of reviewers recommend Keto-Mojo
4.7
Based on 15,817 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Keto-Mojo Reviews

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

When you've already said my order is delayed, then you send a survey? I get automation for messages, but this is not a good take. Just sayin'.
Helpful Report
Posted 5 years ago
All my contact details, including my telephone number, were on the address label. So as the parcel travelled across Europe sensitive personal information was available for all to see. Be wary.
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Posted 5 years ago
Love the info available on your website. Hate that the app wont sync (after the 1st 3 times) with my Samsung Galaxy 8+. To me , that was a big selling feature that I paid good money for
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Posted 5 years ago
Placed the order at 10:18 am on 2-7-20, a Friday morning. I was immediately charged. By Monday, I was concerned that I hadn't received a response yet, and your website didn't indicate it had been shipped, so I contacted your company. I was told my order had been received on Friday but it was after the cut off (REALLY? 10:18 am is the cut off for processing orders at your company). And nobody works on Saturdays. Or Sundays. So my order didn't get processed and "fulfilled" until Monday. DHL shipped it and it arrived at the Columbus, Ohio post office on 2:36 pm on 2-12-20 (Wednesday). Of course, the post office didn't deliver that until 4:10 pm the next day, Thursday, February 13th. Not sure what happened with your 2 day shipping, but you failed here. Maybe it's 2 day shipping if I stand on 1 foot and hop while all the moons are aligned and it happens to be a month ending with the letter 'Q.'
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Posted 5 years ago
I am not happy with the Keto-Mojo. It is more complicated that my Contour Next, more expensive, and half the glucose test strips were duds.
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Posted 5 years ago
Meter still is not synchronized to the app. Seems somewhat useless.
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Posted 5 years ago
still have not received my product yet been 2 weeks .
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Posted 5 years ago
The strips require more blood than most modern strips. They often return errors. These are the worst blood glucose strips I have ever used.
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Posted 5 years ago
I ordered (2) gki promo bundles as I go through test strips fairly quickly and am trying to pack lightly for vacation. Anticipating 4 vials each containing 50 strips, I received the glucose as such but the ketose strips as ten packages of 10 strips. As a company that specializes in this product, it’s ridiculous that I now have a dozen bottles (and the resulting trash) when I only ordered 4. Which I now have to carry with me because 10 strips will only last me 2 1/2 days.
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Posted 5 years ago
Is it really necessary to send 5 bottles of 10? Does that really seem cost effective?
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Posted 5 years ago
I have used them for awhile. Recently ordered and they came in five different boxes that had to open and reinsert to code. Total pain idk of i will order again
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Posted 5 years ago
i hate hate hate this floppy soft case. i could have given a 4 or 5, TBD with further use, but the case ruins the whole package. you have a nice product, package it in a decent hardshell case.
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Posted 5 years ago
n/
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Posted 6 years ago
I still haven't received my orde
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Posted 6 years ago
The frequent error codes when using the strips
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Posted 6 years ago
Many of the strips that came with my purchase had errors and then I couldn’t reuse them
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Posted 6 years ago
The price is extremely high for people who need the sticks. People are already paying a ton of money for medical issues. Now they have to pay a redicilous price for something not covered by insurance. Do what’s right and lower your price
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Posted 6 years ago
Still nobody has contacted me about my previous complaints. Your customer service sucks. When other ketone monitors come out I’ll be switching to them.
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Posted 6 years ago
every time I use it I have to go through 4/5 strips with error before I can get one to read....
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Posted 6 years ago
I don’t believe my meter works correctly. And I didn’t really get any help from customer service.
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Posted 6 years ago
Keto-Mojo is rated 4.7 based on 15,817 reviews