Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 15,797 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 15,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think the product is good, but I have proven I have a defective meter that I want to exchange and can not get any response. Expensive product that I can not use. Disappointed with customer service.”

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Posted 1 year ago

“I can’t make it work”

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Posted 1 year ago

“Not impressed with the service or shipping. You need to ship USPS or Fedex,UPS. The DHL is ridiculously slow.”

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Posted 1 year ago

“I recently ordered replacement test strips. The ketone strips arrived in good order. But the glucose strips arrived in in groups of two connected, groups of three connected, and a few normal length. But over half were two packets connected.. But, so far, one of the strip packets did not contain a strip. My impression is that I received the sweeping from the shop floor. It is not what I expected.”

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Posted 1 year ago

“Syncing is a pain. Sometimes it needs several attempts due to a sync error, or worse, it syncs but does not pick up the blood measurement from the meter.”

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Posted 1 year ago

“My G7 didn't work right, I called 10 days ago about the replacement, and nothing came yet..still waiting”

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Posted 1 year ago

“The test strips just do not work for me. No matter what technique I use, the blood is just not sipped up the strip. It makes for a stressful experience.”

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Posted 1 year ago

“We are sorry to hear that your readings are not as expected. We are happy to provide guidance to ensure you get the most accurate readings. We would love it if you could do a comprehensive control test. To do this test, please prepare five glucose strips or five ketone strips (or both) and gently shake the control before use (you do not want any air bubbles). Place a drop of the control onto one of the empty wrappers (be careful when disposing of this as it contains a dye color) and test back-to-back with the glucose strips. Calculate an average of those five tests (Add up the five tests and divide by five). It is natural to see a variation. Then, look at the base of the meter kit box and look at the range for the control solution - we aim to be in the middle of the range. If the meter is faulty, we will replace the meter under the warranty. If the meter is testing within range, then the meter is testing accurately. We will give you a gift card for the strips you will use, so you are not out of any money for performing this test. Please let us know the results and how the meter tests compared to the control range on the box”

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Posted 1 year ago

“I had to send my strips back because my monitor quit working. I paid $13.99 for the box I get a refund for $9.86 the box was unopened, what happened to my $4.00”

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Posted 1 year ago

“I haven’t received them yet.”

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Posted 1 year ago

“I have not used the product. Complicated instrument and I use to work in a pathology lab”

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Posted 1 year ago

“Not happy with the upgrade; should have stuck with what I had. I wasted more than $100 on brand new test strips that I had to throw away because the new meter doesn't take the old strips; the new strip packaging is IMPOSSIBLE to open without damaging the test strip; individually wrapped is a monumental waste! Ejecting the strip from the meter is so ridiculous with the ejector button on the back of the device -- one ends up pressing all the other buttons, wiping blood all over the place, while trying to get to that ejector button. The pretty new case that all the stuff came in is useless as all the things one needs: lancets, lancet device, meter, strips, etc. ... don't fit! So, once you zip up the case, because it's so small, something hits the meter and turns it back on! I really do not like my decision to "upgrade"”

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Posted 1 year ago

“When I placed the order I didn't receive a message that partial order would be back ordered. Only when the first part showed up did I know the situation. I had to contact you to even find out if my order would arrive in time for Thanksgiving. Still not here so waiting.”

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Posted 1 year ago

“Hello, I am unfortunately not very happy with the device. More than half of the time, it gives me an E1-4 error. The number of testing strips which work have so far been less than the number of those which didn’t work! I am, as such, needing to dispose of more than half of the testing strips. I should be given new ones for free.”

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Posted 1 year ago

“So far it appears to be not working too well. It either is way low on blood testing or way high. I need to use it some more to be certain, but so far it is not impressing me. I also have the older model Keto Mojo and I much prefer it. Roy”

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Posted 1 year ago

“I can’t figure out how to use the device even with the tutorial. I requested someone would call me for a quick conversation but so far no one has so it it remains unused on my table. I am very dissatisfied with your customer service I must say.”

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Posted 1 year ago

“I can manage to test my blood glucose and ketones.... but that's all. The rest looks really complicated... I'm NOT technology savy I'm afraid. But How can I track my progress? All the Graphs look really intimidating. Can you send me simple straightforward steps please- For a total beginner.”

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Posted 1 year ago

“Ordené la solución para verificar si el equipo está desequilibrado pero en ningún lugar encontré una guia de los valores correctos de resultados para poder evaluar si el equipo está funcionando bien.”

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Posted 1 year ago

“I am very much in ketosis, according to two other blood meters (they are reading .8 and 1.2, in line with my staying under 20 carbs a day for two weeks). However, K-M keeps giving me a reading of .3.”

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Posted 1 year ago

“strips are hard to open. I have to use scissors to cut top off.”

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Posted 1 year ago

Keto-Mojo is rated 4.7 based on 15,797 reviews