Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 15,806 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 15,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is automated and does not address the actual problem.”

Helpful Report

Posted 4 years ago

“Hello I find the contraction quite terrific, However, it came with a few test strips and I wanted to order more for me ketogenic journey and I find that the strips are (EXTREMELY EXPENSIVE) for 60 replacement strips it adds up to be more than the machine Itself and I find that highly unacceptable there is just no way that I am willing to pay those extravigant prices. So I'm back to square one with keeping tabs on my blood sugar as far as Ketones are concerned.”

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Posted 4 years ago

“I had tons of issues with the unit when I first received it. This was my first blood meter and the learning curve was steep. My meter wasn’t reading properly and I couldn’t figure it out. I burned though tons of test strips learning how Tobias it without success. The “customer service” basically just sent FAQ links to solve my issues. I wanted to return the meter, but found out I cannot!! This wasn’t clear, or I wouldn’t have wasted my money. So I have a $90 meter that isn’t consistent, I’m almost out of test strips and I can’t return it!! So i either toss it in the trash, or spend more money to test my blood and have zero confidence the numbers are accurate. Just an all around poor experience.”

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Posted 4 years ago

“I had concerns ordering my glucose sticks. Your agent that I contacted through email was condescending and very rude.”

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Posted 4 years ago

“Sadly disappointed in the new Keto Mojo monitor, the flimsy test strips, and lack of hard copy information. Will probably continue to order the original strips until they are no longer available. Sometimes newer is not better especially among the older generation.”

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Posted 4 years ago

“Too expensive”

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Posted 4 years ago

“I can't get consistent readings. When I take two or three readings at the same time the glucose readings are greatly different. I would expect them to be in a much closer range. And yes I did calibrate the instrument.”

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Posted 4 years ago

“I don't like the business model. They want you to update your device rather than do a software update. I had just purchased testing strips, but they won't work with the new device. I didn't update the device. I bought testing strips. This will be the last batch. When I run out, I'll buy a device from a competitor.”

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Posted 4 years ago

“I absolutely hate how the new strips are individually packaged. So wasteful.”

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Posted 4 years ago

“Not consistent readings from meter, even when two done back to back. No support for error msgs. related to my mojo health. Informational videos on Keto are good though. Can’t find any mentor? Kind of defeated.”

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Posted 4 years ago

“The new design on the meter is disappointing. None of the changes are better, and most are a net negative. The strips are individually wrapped, creating more waste and an extra step. The release button is finicky. Even after calibration, the readings for ketones and blood glucose can vary by as much as 30%, for readings taken at the same time and readings compared with the remaining strips for my old version of the same monitor. I do like the black display, though. That's nice. But overall, I'll probably use up the strips I have then look for a new meter, which is disappointing since the previous version was really great.”

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Posted 4 years ago

“I contacted the support team for information about how to get my readings from my old meter before I sent it to replace the new one. I have now lost all my old readings! No direct answers to my questions just something rushed back. Sorry but that is a fact!”

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Posted 4 years ago

“Had my Keto-Mojo Bluetooth meter less than 6 mths when forced to upgrade to the GK+ meter because test strips for the original meter are being phased out. I appreciate the trade up offer, but would have been perfectly happy continuing to use my original meter. Also, the trade up program was misleading, saying free shipping but then charging for the return shipping of the old meter.”

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Posted 4 years ago

“Discontinuing support products for original meters seems poorly planned and in the interest solely of KM’s bottom line with an entirely new system when much of our country and the world is financially depressed and struggling. This is why I rated the company a 2.”

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Posted 4 years ago

“The machine doesn’t sync to the app and some of the glucose strips came out empty when I opened them to use them also it give different readings by a huge difference in numbers when testing couple time after each time”

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Posted 4 years ago

“Not very helpful when I reached out for help via chat. It was outside of business hours.”

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Posted 4 years ago

“Not happy with the change”

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Posted 4 years ago

“What a disappointment.”

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Posted 4 years ago

“Ordered the Ketone strips and rec'd the Glucose strips instead. Had to wait another 4-5 days for ketone strips to arrive.”

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Posted 4 years ago

“IMHO, this device and stirps are less trustworthy than my previous version and strips. I had this device for the last few weeks, and in my first box of strips, 13 of the glucose strips errored, were way off on the numbers, or would not draw in my blood sample at all as did 6 of the keystone strips. In several cases, there was extra coating in the tip of some of the strips, which appears to be an issue as well. At a dollar or so per stip, this will be a really expensive use case. The app is not displaying readings as expected. The strip packaging far less desirable than the previous method, but it is what it is. I guess I may need to return this unit for my old one.”

Helpful Report

Posted 4 years ago

Keto-Mojo is rated 4.7 based on 15,806 reviews