Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 15,797 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 15,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Checked glucose and received 79. Less than a minute later, 96. I did not eat or drink anything. Contacted the company and have received no response.”

Helpful Report

Posted 1 year ago

“Shit customer service high price, no product ever seen, due to worst possible deliverer, cash not sent back nor any answer on the emails sent with wish for redelivery or money back. Dont ever buy from tjem I am serious and not the only one look outside this bought review platform. Simply put clear scam. If you look on other reviews you will find out it is methodical and they give a damn about cashing without product and will not answer back. Time for campaign against and law enforcement if comm stays dead beyond a month.”

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Posted 1 year ago

“I really really hate this machine. I don't understand it, I don't know how to set up Bluetooth, I find the instructions so small and the print so faded, I can't read anything. And I have no idea what the control vials are for. I don't know what "in vitro" means. What an awful experience. I wish I just got a simple machine AND a simple explanation of how to calculate the GKI. Your explanations are conflicting, I have no idea what you are talking about. I received this product with some kind of receipt that didn't even show he amount of payment. I will be calling for a refund, and I do not recommend this product”

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Posted 1 year ago

“The Ketone strips have an astronomically high fail rate, the company got your money and couldn't give a hoot.”

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Posted 1 year ago

“only dealt with a bot. never a real person or anyone who tried to help.”

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Posted 1 year ago

“Muy caras y dan problemas en las lecturas”

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Posted 1 year ago

“Still waiting for the Kit, and despite several chasers the support is frankly useless. I have no idea whether the kit is on its way, been delivered somewhere else by mistake or just out of stock!! Meanwhile I spent over a hundred ponds on the test strips and lancets which are currently useless without the kit.”

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Posted 1 year ago

“Strips did not work and customer service would not assist me.”

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Posted 1 year ago

“Customer service disconnected from the live chat after asking one question and there has been NO response to the subsequent email”

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Posted 1 year ago

“I’m getting no replies to my questions. I bought 2 devices. One is a gift. I need that person to receive your email newsletters or whatever they’re called”

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Posted 1 year ago

“How long does it take to ship a new lancing tool?? I ordered it about 2 weeks ago. Ridiculous- is it coming direct from China?”

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Posted 1 year ago

“Still waiting on access to course...............very disappointed”

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Posted 1 year ago

“Wow. Incredibly complicated. Gave up trying to set up after an hour. What a waste of money.”

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Posted 1 year ago

“I returned an order and followed the post master's recommendation to refuse receipt of my order (because I decided after it shipped I no longer wanted it). This apparently voided a return in Keto- Mojo's book and I'm out $70! No product and no return of my funds! I've never seen such poor customer service- bad job Keto Mojo!!”

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Posted 1 year ago

“no one returned calls - got the run around - not happy - have moved to a different product”

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Posted 1 year ago

“I still have not received them!”

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Posted 1 year ago

“Broke after testing controls”

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Posted 1 year ago

“I was generally satisfied with the products (glucose-ketone meter, strips, lancing device, etc.) from Keto-mojo; however, my experience with their customer service (in the US) fell short. It was quite awful. I left a voicemail, and someone called me back, but he was condescending, which was unacceptable. When I tried to explain my concerns about the strips, he immediately cut me off and started giving me unrelated answers. He sounded like he was unwilling to provide customers with any support as if he were angry. He didn't listen to me at all, and the call didn't help or resolve my concerns and questions. I thanked him for calling me back and ended the call. This happened back in the summer. Despite this negative experience, I recently placed another order for more products because I needed additional strips for my meter. If I didn't already have the meter, I would never consider buying any products from Keto-mojo again. I hope they can improve their customer service in the future.”

Helpful Report

Posted 1 year ago

“Terrible product and support. Didn’t work after a couple of days. Tried to contact for refund and to return product and heard nothing. V dissapointed as not cheap”

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Posted 1 year ago

“I want to buy keto strips but they are so pricey.”

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Posted 1 year ago

Keto-Mojo is rated 4.7 based on 15,797 reviews