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Keto-Mojo Reviews

4.7 Rating 15,797 Reviews
92 %
of reviewers recommend Keto-Mojo
4.7
Based on 15,797 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Keto-Mojo Reviews

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Anonymous
Anonymous  // 01/01/2019
VERY EXPENSIVE SHIPPING
Helpful Report
Posted 5 months ago
I still have not received my order
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Posted 5 months ago
I can't qualify as giving a proper evaluation as I don't want to partipate in your program Sorry.
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Posted 6 months ago
My order never arrived
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Posted 6 months ago
my meter wasnt working corrrectly so after some trouble shooting they determined to exchange my meter for a new one. To this day! I have not recieved the new meter or any response to any of my calls or emails since! I dont understand what has happened its been months. Id like to get it resolved.
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Posted 7 months ago
I did not receive them , they were sent to the wrong address
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Posted 7 months ago
Horrible customer service
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Posted 7 months ago
I am really disappointed in Keto-Mojo. I appreciate the concept, but I am electromagnetic hypersensitive (EHS). Once the batteries are installed, it constantly emits a radio frequency (RF) signal that negatively affects my health. I have no reason to use their phone app to plot my progress. I just want it to measure my blood sugar and ketones and give me the results, without broadcasting it into the air. It would be nice if I could trade in my current model for one that operates without Bluetooth radio communication. But alas, they don't exist.
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Posted 7 months ago
The service was extremely deficient. Also, the meter kit bought just before this order does not work well. I don’t get to get blood out of my fingers, not even using the deepest penetration level for the lancet device, and I have wasted many strips as a consequence. I am a rather young lady, so my skin shouldn’t be as taugh as not being able to get blood out.
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Posted 7 months ago
Cannot get live support for an issue I have with the Keto-Mojo
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Posted 8 months ago
Buongiorno, Non ho mai ricevuto il prodotto nonostante abbia effettuato il pagamento. Potreste risolvere? Grazie mille
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Posted 8 months ago
Very large swings in glucose from same single price. UP to 20 points off when checked with proven monitor. Twice it's been 20 points immediately back to back. I cant trust the glucose reading ever. Ketone seems stable
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Posted 8 months ago
Blood glucose meter was way off on the low side. Almost dangerously so and the company says it's not an issue and no refunds will be issued.
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Posted 8 months ago
I cannot open your app on my phone. I have to manually enter my numbers on my computer. This is unacceptable. I've done everything you've suggested, but your app still will not open.
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Posted 8 months ago
No follow through! I have called and left a couple of messages! I’m not happy with this machine!
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Posted 8 months ago
The meter wouldn't sync to the app and I contacted you multiple times. The meter should have been replaced and it never was. As a company you suck! Also, when I buy my next meter it will not be a ketomojo. Again, you suck!
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Posted 9 months ago
Test strips and devices even instructions book have black line on them. And when while testing during the countdown it will shut off and you have to do it again. That’s wasting money on strips and my blood. I emailed to customers service asked for a replacement and send them all the photos. They asked for videos “to prove” I reply I don’t have videos taken as I do not expect the device to be shut off while counting down. Still no response from them. STAY AWAY FROM THIS COMPANY!!!!!
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Posted 9 months ago
No direct answers when I asked questions! When you are using mega strips no bulk discount was offered!
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Posted 9 months ago
Lancing device was missing from my kit. Requested one be shipped to me. Never heard from customer service. So my kit is still in the box.
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Posted 9 months ago
Please make it very clear upfront that there are no returns if package is opened to view contents. I never would have purchased it had I known. I will sell and find other options.
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Posted 9 months ago
Keto-Mojo is rated 4.7 based on 15,797 reviews