Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 15,804 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 15,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t receive what I buy it”

Helpful Report

Posted 3 years ago

“You should consider start selling on Amazon Europe. The delivery is slow and increases the strips prices compare to competitors’ prices. Even on other sites like Ketosources you can buy them with free shipping cost from a min order of 70€”

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Posted 3 years ago

“After getting my new Keto mojo I had a couple of questions. When I called customer support you were busy and I had to leave my number for a call back. No one ever returned my call. I do not like that the glucose and ketone testing strips are individually packaged. It's kind of a hassle when testing.”

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Posted 3 years ago

“I was excited to get my keto mojo but soon was disappointed how all over the place the glucose readings are. I have been doing glucose test one right after the other just seconds apart and I’m getting readings that are 9 points apart. I have been doing this everyday and consistently there is the problem of not knowing which test strip is accurate. The ketone trips seem to me much more consistent. I’m not sure how I can accurately assess whether something is elevating my blood sugar with this tool.”

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Posted 3 years ago

“not even get a response for my last email”

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Posted 3 years ago

“See the comment I just wrote.”

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Posted 3 years ago

“Product is great, customer service response or lack there of is horrible! Emailed CS about trading in a unit after I had purchased a new one and have yet to receive a response to my question.”

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Posted 3 years ago

“I have arthritis and I liked it when you had the strips in the bottle. It is to hard to open the packets instead”

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Posted 3 years ago

“Frustrating. Website features don't work. Online support proved useless.”

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Posted 3 years ago

“I tried to tell you the glucose strips were way off and you explained me that they could be off by 20%. This makes them useless for me. 100 reading in the morning is healthy where as 120 is not.”

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Posted 3 years ago

“I have used the original Keto-Mojo for over a year with no problem. I needed to order replacement strips. In the middle of the order process, I was notified that I could upgrade to the new style and save money. I would be required to mail back the old device or I would be charged full price. I was surprised that I received both the new device and strips, and the old strips. I was told that I should have actively cancel the order. I thought the replacement order was a replacement for the starting order, since the strips now were useless. Though I originally asked to return the unopened old strips for a refund, there was no response to that request. I went through the process of disabling the old device and enabling the new one. Then I tried to test m y ketone level with the new device. The strip did not take up blood. The second strip did not take up blood. I tried glucose strips. The first one took it up immediately. However, the reading was 130. I'm wearing a CGM which at the time read in the 80s. I tried to calibrate the new device using the calibration fluid included with the device. The strip would not take up the fluid. I'm using the old device.”

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Posted 3 years ago

“Sorry I don't feel the meter is very accurate. Even using your test mixtures. Not sure customer service is that great either. Too many erroneous readings. Also I forgot to mention the new foil pouches that contain the test strips are very difficult to open.”

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Posted 3 years ago

“Too inconsistent! That's all I can say. After multiple times of testing within a short. Of time, I get wide variations of readings. Both with the ketosis strips and the glucose strips. Again the strips are way too difficult to get out of the foil pouch!”

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Posted 3 years ago

“I used it once and wish that I hadn’t. I shouldn’t have opened the package and returned it. My loss your gain.”

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Posted 3 years ago

“I hate doing business with companies that do all that they can to insure that you CANNOT talk to them by phone. They set up frustratingly long holds on phone trees and then force you to leave a message that will never be returned. And when you call out their behavior, they LIE about having tried to return your calls. They may like their aloof new customer care model but as for me,… I will no longer recommend KetoMojo to anybody and I will definitely review my options before I reorder anything.”

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Posted 3 years ago

“Delivery information was misleading and actual delivery by GLS was incredibly slow. Customer support showed little understanding. The product itself is excellent.”

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Posted 3 years ago

“For me the keto Mojo was an interesting experiment. Based on the theory that if ketones are high, insulin is low and the multiple combos that may indicate actually your pancreas is working and naturally produced insulin is functioning properly in moderating BG. you like other businesses invoke a new product that requires one to purchase a new meter and different test strips, while all along your product is too expensive. I'm out.”

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Posted 3 years ago

“testing strips are difficult to get out of packaging, testing strips are flimsy, they bend way too easily when inserting, they do not seem to sip up blood sample as effectively as the old strips, when i go to quickly test ketone after glucose strip the ketone strip does not want to draw up blood sample. also new lancet does not except universal needles like the older version. Poor way to increase profit in my opinion! Not happy with new version. I feel your company is like the rest of corporations , just focusing on profits by making a good product CHEAPER. Will being looking for a higher quality meter and equipment.”

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Posted 3 years ago

“The meter was so off, stopped using it. Yes, the market allows a margin of error but my meter jumped from 256 to 130 and it was happening over the course of several days.”

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Posted 3 years ago

“the new keto mojo is harder to use, i don't like how the strips are packaged, I'm not sure about the accuracy. i did the glucose test this for accuracy and that was a compete waste of time.”

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Posted 3 years ago

Keto-Mojo is rated 4.7 based on 15,804 reviews