“half order missing ..... charged 33 pounds for 8 pieces of boneless chicken 2 portions of chips and 2 gravy dips. Rang KFC who told us it was.nothing to do with them and we had to.contact user...even though KFC incorrectly packaged the meal”
“Recently visited the branch in Exeter, Devon, Sidewall Street. Was late evening, not busy at all. The server I noticed wasn't smiling, greeting or even talking to the customers. When my turn I approached the counter and waited. He didn't smile, greet or make any attempt at conversation. I decided not to engage either, and just stared at him....until he spoke to ask "yes?"..... laughable. I felt like saying "look mate, it's not my fault you're doing this job and if you don't like it, why don't you go elsewhere?"...".you're not doing me any favours"The problem with this particular branch though, is that on general the service is always SHOCKING and if it wasn't for the fact that I LOVE KFC, and there aren't that many to choose from in my area, I would NEVER go back. I mean WHY WOULD I? EPIC FAIL.”
“Me and my son got food poisoning from t wells kfc before they shut. I complained about it and got a £10 kfc voucher which I sent back . Then I was told the case was closed.”
“I had an accident in the cleveleys kfc branch a glass shattered all over my feet cuttin my foot and the staff couldn’t have given a s h I t e worst kfc I’ve ever been to avoid like the plague and the food is absolute rubbish in fact probably about as rubbish as the staff AVOID AVOID AVOID AVOID”
“Nice food (at least apparently) but too often the locations are dirty and miserable, toilets with features partially operative. And now we have a sugar tax that is not included in the listed pricing but just added to the receipt. What a joke...”
“Got our simple 4 person order wrong twice. Had a taxi waiting outside and kept waiting about 20 minutes. Not to mention that after all that we got the wrong sauces.”
“The chicken there is absolutely amazing but the chips need to be like McDonalds chips. Also, the workers there look at women in disgusting ways. I once saw a man pretending to grope a girl wearing a croptop and mini shorts who bent down to pick up a piece of paper she had dropped. Inagine how thy treat their female staff!”
“The queueing area is a disaster. It almost always seems to lead out onto the food court because orders are not processed fast enough. They pour Drinks in advance that are left sitting there for upto ten minutes with ice in them. This results in water down Drinks that aren't as chilled anymore either. The only good thing is the food when you finally get it.”
“Seems to be the new place for thick people to work. The past ten times I have been they have not got the order right, mainly missing things out of my order. A couple of other times I waited nearly 30 minutes because they kept giving my order to other people. Poor management, poor staff and very poor hygiene. I no longer go to KFC”
