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Khyam Reviews

4.6 Rating 1,924 Reviews
92 %
of reviewers recommend Khyam
Read Khyam Reviews
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Email:

help@khyam.co.uk

Location:

Unit 10 Westleigh Business Park, ,
Leicester
LE8 4EZ

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Khyam 5 star review on 28th September 2021
Gary Braithwaite
Khyam 5 star review on 19th September 2021
Steph Wood
Khyam 5 star review on 3rd September 2021
Paul Palmer
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
18
Anonymous
Anonymous  // 01/01/2019
Purchased the Airtek Kamper Pro 4 awning, its outstanding. We went from a Vango Airbeam which was good, but this is better. More practical and the additional canopies are brilliant. Highly recommended. Khyam's customer service has been first class, Joe in Operations couldn't have been more helpful. Will certainly recommend . . .
Khyam 5 star review on 9th June 2021
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Posted 3 years ago
Still haven’t received the Tent, poor service and communication in resolving this matter
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Posted 3 years ago
This tent is to replace a Khyam Traveller 2 which has been marvellous. The Igloo continues to have a thin groundsheet which necessitates a second groundsheet. The inner tents door zip seems to give an unnecessarily high step over. I love the new yellow guy ropes, the wrap around carry bag handles, but much prefer the purple and green of my Traveller 2, rather than the green/gunmetal of the Igloo. The old Traveller had a reflective lining to the fly to help cool the tent which is missing from the igloo. The traveller fly had become very brittle I hope the same did not happen to the igloo. On the other hand that happened over 25/30 years, but if it does I may not be around to notice. The traveller always gets admiring looks and interesting questions from other campers, I love it, and I'm sure the Igloo will be no different.
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Posted 3 years ago
Excellent service, great communications and fast delivery. Can't wait to get away in my van and try out my Privvy Bivvy.
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Posted 3 years ago
Fairly quick delivery, big range of top quality products. Not cheap but worth the money.
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Posted 3 years ago
Would be nice to have more dimensions on product on website. Otherwise pretty good.
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Posted 3 years ago
Our order was delivered 6 weeks later than the order promise date, with very little comms and no gesture of good will. I have realised I’m still waiting for part of our order and now to top it off I have erected the awning whilst on our nc500 trip to discover the quick erect poles are incorrectly manufactured. All in all not a great experience.
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Posted 3 years ago
Customer service is very terrible. I purchased a drive away awning which was supplied with damaged second hand poles. After being promised these poles would be replaced, I have heard nothing and all emails and social media request have been ignored/ deleted. Please don’t fall into the same trap I did and buy from this company. There is no phone support available and that says a lot about who you are dealing with.
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Posted 3 years ago
Hi Andy, looking at your order details, I see that not only were you sent brand new poles, but we provided you with a free carpet, free LED light and free groundsheet as a gesture for the faulty poles and the delays caused. It’s quite upsetting to see you then leave a review like this after receiving £170 worth of free gear which you were extremely happy to accept as apology at the time
Posted 3 years ago
So glad Khyam deliver across the UK now to the more remote off mainland places! Website easy to navigate, ordering and delivery quick and efficient. Bought a bedroom annex addition to our hub dub awning. Fabulous, thanks Khyam for great products. Would thoroughly recommend
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Posted 3 years ago
Very quick delivery and very happy with my order.
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Posted 3 years ago
We wanted a storage tent to use with our vow camper. We looked for a tent that was easy to erect. We have tried the hoop type and although they easily erect they are a nightmare to fold up. The Kayan is so easy to erect and fold away. It is a good quality product worth the bit more you pay.
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Posted 3 years ago
Purchased a carpet wasn’t as discribed waiting for pickup thursday
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Posted 3 years ago
Helpful advice prior to purchase, in reply to a number of queries. Joe sales person very helpful. No instructions included with awning but internet link provided when this was reported.
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Posted 3 years ago
Excellent C/S from start to finish. A big thank you to Joe Killaspy who went the extra mile to communicate with me about my order. Due to error made by me when making a purchase. Order dealt without any fuss. Thank you Joe.
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Posted 3 years ago
Excellent service and product
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Posted 3 years ago
as usual good gear not cheap but excelent quality and built to last keep your 30pound china knock off buy quality that lasts ive never regretted it my drive away awning is 8 year old and still going strong thats why i bought the privvy bivvy tried and tested from a good company
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Posted 3 years ago
Very easy put up and take down and fits on the back of my motor bike easily . Customs/Dpd to get it ere to me in Ireland charged me an other 106 euro that’s the only draw back
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Posted 3 years ago
Great service. Emails dealt with very quickly.
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Posted 3 years ago
Great products and great service through the website. An even better 5 starts would be awarded if the website could carry or link to a bit more information on how to use the products? As a first time user, it isn't obvious how to connect a awning to your van or know the difference between kadar strip diameters for example. You work it out in the end, but some up front information and help would be great! But, as I said, great products, great online responsive service
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Posted 3 years ago
Bought a motordome tourer awning for my VW T5 2 years ago. Very impressed how quick it can be erected and the quality of the product. Have had some heavy windy rain storms which tested it to the limit and it did what it said it would, didn’t move an inch and kept the rain out. Just bought the privy bivvy as a toilet and shower tent. Again very easy and quick to erect, good quality and sturdy with its external folding frame that holds it secure in windy weather. Well worth the money.
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Posted 3 years ago
Khyam is rated 4.6 based on 1,924 reviews