KICKZ Reviews

Name: KICKZ
Rating: 1.18

1.2 Rating 71 Reviews

4 %

of reviewers recommend KICKZ

Company Reviews

Questions

Metrics

1.2

Based on 71 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

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KICKZ 1 star review on 19th September 2022

Kayla

André

Anonymous

Anonymous // 01/01/2019

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“J'ai commandé 2 chaises Freestyle Rocker le 24-02-2021 J'ai reçu une confirmation d'achat, le payement à été encaissé, mais je n'ai jamais reçu mes chaises. J'aimerais savoir pourquoi est-ce-que je me suis faite escroquée ???”

Helpful Report

Posted 3 years ago

“Ordered two rocking chairs on 2/25/21 got a order confirmation but never received a shipping number to track order but you can bet they got paid because my credit card bill came in and they were paid. Just a big scam company”

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Posted 3 years ago

“Ordered 2 chairs... got a confirmation thats chairs shipped but after several emails sent to them still don't have a tracking number. Will be contacting credit card company to try and get a refund.”

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Posted 3 years ago

“Very happy with the service. Ordered an T-shirt and delivered in 4 workdays. Very fast !”

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Posted 3 years ago

“Ordered two chairs. Sent several Emails calls not returned. Took my money. To me they are a thief. WOULD NOT ORDER from them. SCAM. Save your money. CROOKS.”

Helpful Report

Posted 3 years ago

“Ordered December 30th. Received an email saying the delivery was late because of UPS not delivering anymore to the UK. Received another saying that they were. Received yet another one saying that the warehouse had an issue and that the size I ordered is no longer available and the order go cancelled. That was end January. Received a £15 off for any purchase of more than £50 with them as a compensation for this charade. As if I will bother trying to buy anything from you. You ignored my numerous messages and because you said you were shipping I ignored that your competitors had the size in stock. Now they are all gone. Shame on you.”

Helpful Report

Posted 3 years ago

“I ordered on the 28/12 & still not received anything on the 20/1 after numerous phone calls & Brexit getting blamed but then on the 25/1 i sudden I got a refund & after phoning them again got told it was an error but if I wanted to reorder the delivery cost had changed from £3.99 to £6.90 but the items I originally ordered was NOT in stock anymore, complete scam don’t shop with them”

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Posted 3 years ago

“Not rec'd the item.yet. no response from them on my queries”

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Posted 3 years ago

“It sucks !!!! Just payed and no shoes has ever reached me!!”

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Posted 3 years ago

“Don't order on Kickz. I ordered shoes but unfortunately, it's not the right size. I can't send it back and I tried to call them, but nobody responded and I had to pay few dollars for the call.”

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Posted 3 years ago

“I ordered a blanket for my son's birthday. I ordered October 21st. I have not received the blankets yet. I am gonna report it to the BBB. This is not a legitimate web site.”

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Posted 4 years ago

“6 weeks after ordering, the tracking number says my package was delivered to an address across the country from my shipping address! I emailed and they gave me a new tracking number that says it's on a ship from China. It's been another 3 weeks and still havn't seen the package. I will never buy from kickz again!!”

Helpful Report

Posted 4 years ago

“Purchased the TO MY DAUGHTER blanket on 07/10/20 and have not received any information on my order TO DATE. Thank goodness for screen shots. There is NO CUSTOMER SERVICE TO SPEAK WITH!! Status shows SHIPPED (NO DATE OF COURSE) but tracking number only shows that the tracking number was created and nothing after that. IS THIS ORDER COMING FROM CHINA?????”

Helpful Report

Posted 4 years ago

“Company has no phone number to speak to live person. Has taken $ 69 for a pair of sneakers since 45 days and never delivered the sneakers as of july 8th. I have been able to have a reply by email twice during the first 3 weeks. The first reply told me the package is on its way as per their tracking and the second reply told me they are sending it soon because their stock is over.”

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Posted 4 years ago

“I will not buy anymore from that store. It’s just a big fraud”

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Posted 4 years ago

“Ce sont des escrocs comme le démontrent l'ensemble des commentaires. Tu paies, tu reçois de mauvais produits, tu les renvoies, ils ne les réceptionnent pas et finalement tu gardes tes 2 chaussures droites ! Résultat, t'as payé deux fois le montant de la livraison, t'as envoyé une dizaine d'emails et RIEN ! Le pire site que j'ai jamais rencontré depuis l'invention du web !”

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Posted 4 years ago

“Non comprare su Kickz !!! Peggior esperienza di acquisto on-line di tutta la mia vita. La merce arrivata non era quella ordinata. Contatti e assistenza inesistenti... Non rispondono. I resi sono a carico dell'acquirente (anche se hanno spedito articoli sbagliati). Non comprerò mai più nulla da questo sito truffa.”

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Posted 4 years ago

“DON’T BUY HERE!!!!!!!!Ordered shoes. Didn’t get any confirmation, but did pay. When I asked, they said the order was cancelled. I’m in an e-mail battle ever since trying to get my money back. They are the worst!!!!”

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Posted 4 years ago

“I have learned that this company scams intermittently. CAUTION”

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Posted 5 years ago

“Paid for shoes, no replies to emails no item or contact. Really terrible company. Trying to get my money back”

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Posted 5 years ago

KICKZ is rated 1.2 based on 71 reviews