Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 2,975 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 2,975 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices. Beautiful pieces bought for presents. Delighted 😃”

Helpful Report

Posted 3 months ago

Hi Linda, Thank you for your amazing 5-star review! We're delighted to know you found great prices and beautiful pieces for your presents. Your satisfaction truly brightens our day! We appreciate your support and can't wait to help you find more lovely items for your future gifts! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Fantastic offers and swift delivery, love shopping with you guys”

Helpful Report

Posted 3 months ago

Hi Noelle, Thank you so much for your amazing 5-star review! We're delighted to hear that you love our fantastic offers and that your delivery was swift. Your satisfaction is incredibly important to us, and we’re thrilled to have you as a valued customer. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Cannot fault the shopping experience online”

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Posted 3 months ago

Hi Annette, Thank you for your amazing 5-star review! We’re so pleased to hear that you found the online shopping experience faultless. Your satisfaction truly is our priority, and your positive feedback motivates us to keep improving. We appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Lovely on line shopping, images of products very accurate. Emails re delivery schedules very helpful/informative”

Helpful Report

Posted 3 months ago

Hi Rose, Thank you so much for your amazing 5-star review! We're thrilled to hear that you enjoyed our online shopping experience and found our product images to be accurate. It’s also great to know that our delivery emails were helpful and informative for you. Your feedback means a lot to us, and we look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I was very pleased with my purchase and also the experience of shopping at Kilkenny Design Online.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your amazing 5-star review! We’re delighted to hear that you had a pleasing shopping experience at Kilkenny Design Online, and that you’re happy with your purchase. Your satisfaction is incredibly important to us, and we truly appreciate your kind words. We look forward to having the pleasure of serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Very helpful in a situation where I received the wrong item - went above and beyond to help sort the issue. Very commendable service.”

Helpful Report

Posted 3 months ago

Hi Jo, Thank you so much for your amazing 5-star review! We’re truly grateful for your kind words and delighted to hear that our team went above and beyond to assist you. Ensuring that our customers have a positive experience is our top priority, and your commendation means a lot to us. We appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Excellent value and excellent service. Garment was exactly as advertised. Fitness perfect.”

Helpful Report

Posted 3 months ago

Hi Mary, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you found our service excellent and that the garment fit perfectly. Your satisfaction is what we strive for, and we’re delighted to know we could meet your expectations. We appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I truly love Kilkenny design and recently visited their store in Kilkenny city ,kildare village and placed an online order . Their products are beautiful good value and customer service is excellent I would highly recommend I purchase a lot as gifts also but feel the lack of gift wrap is a problem although they give tissue and bags however I had to pay extra for bags for expensive gifts in Store in Kilkenny I was disappointed as this should be pretty standard as it is with other competive stores of similar products I still require the bags for these gifts”

Helpful Report

Posted 3 months ago

Hi Blathnaid, Thank you for your lovely 4-star review! We’re so pleased to hear that you love Kilkenny Design and enjoy our products and customer service. Your recommendation means a lot to us! We truly appreciate your feedback regarding gift wrapping options. We understand that having the right packaging for special gifts is important, and we’re sorry for any inconvenience caused by the extra charge for bags in-store. Your comments will certainly be taken into consideration as we strive to enhance our services. Thank you once again for your support, and we look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Quick dillivery”

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Posted 3 months ago

Hi there, Thank you so much for your amazing 5-star review! We're thrilled to hear that you experienced quick delivery. Your positive feedback truly makes our day, and we appreciate your support! We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Quality products great sale offers and swift delivery”

Helpful Report

Posted 3 months ago

Hi Bernadette, Thank you so much for your amazing 5-star review! We're thrilled to hear that you love our quality products, along with the great sale offers and swift delivery. Your satisfaction means everything to us, and we truly appreciate your kind feedback. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“So easy to order online, and even better when gift card can be used online, prompt delivery, overall very happy with service.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your amazing 5-star review! We're so glad to hear that you found ordering online easy and that our gift card option worked perfectly for you. It's great to know that the prompt delivery added to your satisfaction! Your positive feedback truly means a lot to us, and we can’t wait to serve you again in the future! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Love this shop. 1 issue, tracking links are the wrong urls. They gave me tracking order, clicked the link, link was British Post and when I inputted the tracking code they couldnt find it. I had enough sense to go to an post and input it there, but yeah those links should be fixed.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your detailed 5-star review! We’re so pleased to hear that you love our shop. We appreciate you bringing the issue with the tracking links to our attention, and we sincerely apologize for any confusion this may have caused. Your feedback is invaluable, and we’re on it! Thank you for your understanding and support. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Easy ordering, prompt delivery in time for Christmas. Arrived safely well packaged. Very happy!”

Helpful Report

Posted 3 months ago

Hi Margaret, Thank you for your lovely 5-star review! We're so pleased to hear that the ordering process was easy and that your delivery arrived safely and on time for Christmas. Your happiness means a lot to us! We appreciate your support and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I love the dress Honestly nothing to complain about Great service Thank you”

Helpful Report

Posted 3 months ago

Hi Anita, Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that you love your dress and that our service was up to your expectations. Your kind words truly inspire us, and we appreciate your support. We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I purchased Max Benjamin Reed Diffusers from Kilkenny. My order came complete and promptly. The quality of merchandise is excellent. Highly recommend.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that your order arrived complete and promptly, and that you’re enjoying the excellent quality of our Max Benjamin Reed Diffusers. Your recommendation means a lot to us! We truly appreciate your support and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Delighted with my purchase, fast delivery.”

Helpful Report

Posted 3 months ago

Hi Allison, Thank you for your amazing 5-star review! We’re thrilled to hear that you’re delighted with your purchase and that the delivery was fast. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Very happy with purchase”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're absolutely delighted to hear that you're very happy with your purchase. Your satisfaction means everything to us, and we truly appreciate your support. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Loved handbags, MB candle and scented cards smell cats pee.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your thoughts with us and for your 3-star review! We’re delighted to hear that you loved the handbags and the MB candle. However, we’re truly sorry to hear that the scent of the cards didn’t meet your expectations. We appreciate your feedback, as it helps us improve our product offerings. If there’s anything more we can do to enhance your experience, please let us know. We hope you’ll give us another chance to impress you in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“I purchased both sets of the Orla Kielly wine glasses as a Christmas gift for my mom. I was worried they wouldn’t hold up during shipment, but they were packaged extremely thoughtfully and arrived in perfect condition. My mom loves them! So glad I found these since they make the best gift.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely 5-star review! We're delighted to hear that the Orla Kielly wine glasses arrived in perfect condition and that your mom loves them. We take great care in packaging our products to ensure they reach our customers safely, and your feedback truly means the world to us. Wishing you and your mom many wonderful moments with her new gift! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Excellent service and oven gloves great quality and design”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you’re pleased with both the quality and design of our oven gloves. We take great pride in offering products that not only perform well but also look fantastic in your kitchen. We appreciate your kind words and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

Kilkenny Design is rated 4.5 based on 2,975 reviews