Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 2,972 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 2,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fast delivery”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your fantastic 5-star review! We're thrilled to hear that you enjoyed our service and experienced fast delivery. Your satisfaction is our top priority, and it's great to know we met your expectations! We appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Kilkenny are a pleasure to shop with .Their online service saves me so much hassle and I know that my purchases will arrive promptly and in perfect condition”

Helpful Report

Posted 1 month ago

Hi Olive, Thank you for your wonderful 5-star review! We're so pleased to hear that our online service is making your shopping experience hassle-free. Your trust in us to deliver your purchases promptly and in perfect condition means everything to our team! We truly appreciate your kind words and look forward to providing you with more delightful shopping experiences in the future! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Great choice, good delivery updates, recipient was delighted with pendant gift. Would use Kilkenny to purchase a gift from abroad again.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that the delivery updates were helpful and that the recipient was delighted with the pendant gift. It truly warms our hearts to know that we could be part of a special moment! We appreciate your trust in Kilkenny for future purchases from abroad and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“I love Kilkeeny Design range - especially Lennon Courtney. The online service is also fast and efficient. I love KD for gifts and also for homewares.”

Helpful Report

Posted 1 month ago

Hi Joanne, Thank you for your amazing 5-star review! We're thrilled to hear that you love our Kilkenny Design range, especially Lennon Courtney. It's fantastic to know that our online service has met your expectations for speed and efficiency! We appreciate your support for both gifts and homewares, and we can't wait to welcome you back for more delightful finds! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Items were not correct size. Size 10 was like a 14”

Helpful Report

Posted 1 month ago

Hi Marian, Thank you for your review. We're sorry to hear that the size of the item you received did not meet your expectations. The item ordered by yourself was in a 12 so this may have been why it seemed larger to you if you had thought it was ordered in a size 10. Please feel free to reach out to our customer service team at info@kilkennygroup.com for assistance. We're here to help. Best regards, Kilkenny Design Team!

Posted 1 month ago

“I love the selection of clothes in the Kilkenny shop. Great choice of accessories also.”

Helpful Report

Posted 1 month ago

Hi Maura, Thank you for your fantastic 5-star review! We’re delighted to hear that you love our selection of clothes and accessories in the Kilkenny shop. Your enthusiasm truly brightens our day! We appreciate your support and look forward to welcoming you back for more shopping adventures soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“The ordering process and delivery service were excellent, however, the tapas set that I ordered was chipped when removed from the box. Too expensive to send back so only 2-3 stars max. Please check your merchandise more thoroughly before you send it in the future.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to share your feedback. We’re glad to hear that you found the ordering process and delivery service to your satisfaction. However, we’re truly sorry to learn that the tapas set arrived chipped. We understand how disappointing this must be. We would like to assist you further with this, can you please contact info@kilkennygroup.com along with your order number and images of the damaged item. Best regards, Kilkenny Design Team!

Posted 1 month ago

“Very pleasant staff. I was delighted with my purchases really good value. I would recommend taking a visit always have a bargain. Beth”

Helpful Report

Posted 1 month ago

Hi Beth, Thank you so much for your lovely 5-star review! We're thrilled to hear that you found our staff pleasant and snagged some great bargains during your visit. Your recommendation means a lot to us! We hope to welcome you back soon for more fantastic finds! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Very effiicent”

Helpful Report

Posted 1 month ago

Hi Anne, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service efficient. Your feedback is greatly appreciated and truly motivates our team to keep up the great work! We look forward to serving you again soon. Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Delivered on time and as expected”

Helpful Report

Posted 1 month ago

Hi Rena, Thank you for your fantastic 5-star review! We're delighted to hear that your order was delivered on time and met your expectations. Your satisfaction is what we strive for, and it's wonderful to know we hit the mark! We truly appreciate your support and look forward to welcoming you back for more great experiences! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“online shopping is easy to use and items delivered promptly”

Helpful Report

Posted 1 month ago

Hi Cora, Thank you so much for your amazing 5-star review! We're delighted to hear that you found our online shopping easy to use and that your items were delivered promptly. Your satisfaction is our top priority, and it's wonderful to know we met your expectations! We truly appreciate your support and look forward to having you shop with us again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“I purchased 6 Galway vases to ship to the US. The care and safety of the packaging had the product arriving safely without any issue. I cannot wait to order more for my wedding gifts next March! And to maybe stop in the shop on our honeymoon ☘️”

Helpful Report

Posted 1 month ago

Hi Bre, Thank you so much for your amazing 5-star review! We’re delighted to hear that your Galway vases arrived safely and that you’re excited for your wedding gifts next March. How wonderful that you’re planning to stop by our shop on your honeymoon—what a lovely way to celebrate! We truly appreciate your support and can’t wait to welcome you back soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“As always, order to delivery ran smoothly. Always impressed. Well done all 🧡”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that your order to delivery experience was smooth and that you're consistently impressed with us. Your support means the world to our team! We can't wait to welcome you back for your next shopping adventure! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Excellent service and fantastic product”

Helpful Report

Posted 1 month ago

Hi Catherine, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a fantastic experience with our service and product. Your satisfaction is our top priority, and it's wonderful to know we've hit the mark! We truly appreciate your support and can't wait to welcome you back again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Great product, quickly delivered. Thank you.”

Helpful Report

Posted 1 month ago

Hi Sandra, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re pleased with your product and that it arrived quickly. Your satisfaction means the world to us! We truly appreciate your support and look forward to having you shop with us again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Product is fine. But when delivery and associated cost amount to 1 Euro less than the purchased item cost (54 Euro purchase) why would bother to be a customer moving forward.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review. We're sorry to hear that you found the customs charges to be unreasonably high compared to your purchase. We understand how important value is to our customers, and we appreciate your feedback on this matter. Canada have a low Customs threshold for items arriving in to the country. If there are any specific concerns or suggestions you’d like to share with us, please feel free to reach out to info@kilkennygroup.com. We're here to listen and help where we can. Best regards, Kilkenny Design Team!

Posted 1 month ago

“Lovely quality, good service, friendly staff”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely 5-star review! We're thrilled to hear that you enjoyed the quality of our products and had a positive experience with our friendly staff. Your kind words mean a lot to us! We truly appreciate your support and can’t wait to see you again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“I was delighted to receive my delivery so promptly. Also I am pleased with the item as the quality of leather, colour etc. are just as shown online.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that your delivery arrived promptly and that the quality and color of your item met your expectations. Your satisfaction is incredibly important to us! We truly appreciate your kind words and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“One of the mugs I ordered was broken when it arrived. I emailed to let you know and have not heard back. That was a month ago”

Helpful Report

Posted 1 month ago

Hi Mary, Thank you for sharing your experience. We're truly sorry to hear that one of the mugs arrived broken, That’s certainly not the level of service we aim to provide. I can see a reply was sent asking for images to you, can you please check your spam folder. We appreciate your understanding and hope to resolve this for you soon. Best regards, Kilkenny Design Team!

Posted 1 month ago

“Beautiful products & great quality. Exceptional customer service!”

Helpful Report

Posted 1 month ago

Hi Annmarie, Thank you for your fantastic 5-star review! We’re delighted to hear that you love our beautiful products and appreciate the quality we strive to deliver. Exceptional customer service is our passion, and it’s wonderful to know we met your expectations! We truly appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

Kilkenny Design is rated 4.5 based on 2,972 reviews