Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 2,975 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 2,975 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased some items I store and some additional ones online , I can’t see how to return some of the online items so will have to travel to your store . But the items and the store and gifts were all gorgeous”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your kind 4-star review! We're so glad to hear that you found our items and store to be gorgeous. We understand that returning items can be a bit tricky sometimes, and we appreciate your patience in this matter. If you have any questions regarding returns or need assistance, please don’t hesitate to reach out to us. We hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“All good experience”

Helpful Report

Posted 3 months ago

Hi Elizabeth, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a good experience with us. Your satisfaction is our priority, and knowing that you enjoyed your visit means everything to us. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Excellent service and value.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had an excellent experience with our service and found great value in what we offer. Your feedback is incredibly important to us, and it motivates our team to continue providing the best for our customers. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Very well packaged items and all my purchases are in perfect condition.”

Helpful Report

Posted 3 months ago

Hi Rimante, Thank you for your fantastic 5-star review! We’re thrilled to hear that your items arrived in perfect condition and that you appreciated the careful packaging. It’s always our aim to ensure our products arrive safely, and your feedback truly makes our efforts worthwhile. We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Think the store has got a bit tired, need to update your products!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback and your 3-star review! We appreciate your honesty and understand that you feel the store could use some fresh updates. We're always looking for ways to enhance our product range and create a more exciting shopping experience. Your input is vital to us as we aim to improve, so we’ll certainly take your thoughts into consideration. We hope you’ll give us another chance to impress you in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Cheap rubbish”

Helpful Report

Posted 3 months ago

Hi Shaun, Thank you for your feedback. We’re sorry to hear that you felt the product you received didn’t meet your expectations. Your satisfaction is important to us, and we’re always aiming to improve the quality of our items. We would love the opportunity to address your concerns directly, so please feel free to reach out to us at info@kilkennygroup.com. We value your input and appreciate you bringing this to our attention. Kind regards, Kilkenny Design Team

Posted 3 months ago

“Great persistence in getting a gift delivered to Italy. Faultless service”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're delighted to hear that our team was able to assist you in getting your gift delivered to Italy. Ensuring a seamless experience for our customers is what we strive for, and your feedback truly means a lot to us. We hope to have the pleasure of serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“The online store is great and has a lot of really nice caps.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your amazing 5-star review! We're so glad you love our online store and the selection of caps we offer. Creating a great shopping experience for our customers is incredibly important to us, and your kind words really brighten our day. We can't wait to see you back for more shopping soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Outstanding service. My order was delivered within a few days despite ordering the week before Christmas. I ordered a gift from overseas to be delivered in Ireland. Very stress free shopping.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that your order arrived swiftly, especially during the busy holiday season. Making your shopping experience as stress-free as possible is our top priority, and it’s wonderful to know we achieved that for you. We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Items wrapped securely to avoid any damage....beautiful pictures ..”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely 5-star review! We’re delighted to hear that your items were securely wrapped and that you enjoyed the beautiful pictures. Ensuring that our customers receive their orders safely and beautifully is something we take great pride in. We truly appreciate your kind feedback and hope to see you back for more soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Excellent choice of products for Christmas presents! All arrived in great time. The only negative from the whole shopping experience was that a Hand Cream was missing from the ' Because You're Amazing' handmade soap box set. All other items were 100 % and went down a treat with the recipients.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your thoughtful 4-star review! We’re so pleased that you found excellent products for your Christmas gifts and that they arrived promptly. However, we’re sorry to hear about the missing hand cream from your soap box set. Your feedback is valuable to us as we strive to improve our services. We hope the other items were loved by the recipients, and we appreciate your understanding. Looking forward to welcoming you back for more shopping! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Product was shipped and delivered very quickly.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that your product was shipped and delivered quickly. Providing our customers with timely service is something we take great pride in, and your feedback truly motivates us. We can't wait to welcome you back for your next purchase! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“The placing of order was easy, however the lampshade did not ship with the lamp. Once I contacted the team it was quickly rectified and the shade shipped”

Helpful Report

Posted 3 months ago

Hi Cathy, Thank you for your kind 4-star review! We're pleased to hear that the order process was straightforward for you. We apologize for any inconvenience caused by the lampshade not shipping with the lamp, but we’re glad our team could resolve the issue quickly for you. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience. We hope to delight you with a seamless shopping experience in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“great item great price fast and secure postage will use the website again”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you found a great item at a great price, and that our fast and secure postage met your expectations. It's always our goal to provide a seamless shopping experience for our customers. We can't wait to welcome you back to our website soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Excellent products and excellent service.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a great experience with both our products and service. Your satisfaction is incredibly important to us, and your kind words affirm our commitment to quality. We can’t wait to welcome you back for more shopping soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Very prompt with delivery and good communication throughout. The product was lovely.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your lovely 5-star review! We're so pleased to hear that you found our delivery prompt and enjoyed the communication throughout the process. Your satisfaction with the product truly makes our day! We hope to welcome you back for more delightful shopping experiences soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Good service and purchase (Irish Coffee Glasses) arrived save in Austria. Well done”

Helpful Report

Posted 3 months ago

Hi Werner, Thank you so much for your wonderful 5-star review! We’re delighted to hear that your Irish Coffee Glasses arrived safe and sound in Austria. Providing excellent service and ensuring your products reach you in perfect condition is what we aim for, and your feedback truly makes our day. We hope to welcome you back for more shopping soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Great Irish designed products for sale matched with a great service.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fabulous 5-star review! We're so pleased to hear that you appreciate our Irish designed products and the service we provide. We take great pride in offering quality items along with a great shopping experience, so your kind words truly motivate us. We hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“ordered a bag - promptly arrive in time for christmas”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that your bag arrived promptly in time for Christmas. Making sure our customers receive their orders when they need them is incredibly important to us, and your feedback truly makes our day. We hope you enjoy your purchase and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Love your shop However, I did have a small problem with the last shipment. Two of the reindeer I ordered arrived with broken antlers.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your thoughtful 4-star review! We’re really glad to hear that you love our shop. However, we’re truly sorry to learn about the issue with your recent shipment and the broken antlers. Your experience matters to us, and we appreciate you bringing this to our attention. If there's anything we can do to assist you further, please don’t hesitate to reach out. We hope to welcome you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

Kilkenny Design is rated 4.5 based on 2,975 reviews