Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 2,968 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 2,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its great to support an Irish company.”

Helpful Report

Posted 1 week ago

Hi Loretta, Thank you for your fantastic 5-star review! We truly appreciate your support as an Irish company. It means so much to us to have wonderful customers like you who believe in local businesses. We’re committed to providing quality products and services, and we're delighted to have you as part of our Kilkenny Design family. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 1 week ago

“Delighted with my purchase on-line. Very quick delivery. Thank you”

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Posted 1 week ago

Hi Carmel, Thank you so much for your lovely 5-star review! We’re thrilled to hear that you’re delighted with your online purchase and that the delivery was quick. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 week ago

“The item and bag stank of mould and was dirty.”

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Posted 1 week ago

Hi Callan, Thank you for your feedback. We're truly sorry to hear that the item and bag you received were not up to our standards and that you encountered unpleasant odors and dirt. Maintaining the quality of our products is very important to us, and we apologize for falling short in this instance. Your comments are valuable, and we'll address this concern to prevent it from happening in the future. If you'd like to discuss this further, please feel free to reach out to us. Best wishes, Kilkenny Design Team!

Posted 1 week ago

“On time delivery and items were wrapped very well to avoid breaking.”

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Posted 2 weeks ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that your items were delivered on time and that they were wrapped so well to ensure they arrived safely. We appreciate your feedback and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 1 week ago

“Excellent wrapping and delivery”

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Posted 2 weeks ago

Hi Pumuny, Thank you for your fantastic 5-star review! We're thrilled to hear that you were pleased with our wrapping and delivery. Your satisfaction is our top priority, and we take pride in ensuring that your items arrive safely and beautifully presented. We appreciate your kind words and hope to see you back for more wonderful purchases in the future! Best wishes, Kilkenny Design Team!

Posted 1 week ago

“The canteen of cutlery we ordered was beautiful and perfectly packaged. And it arrived so quickly from Ireland to all the way down under in Sydney Australia. This was bought as a wedding present and the happy couple were totally delighted to receive a lifelong special gift.”

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Posted 2 weeks ago

Hi there, Thank you for your lovely 4-star review! We're thrilled to hear that the canteen of cutlery you ordered was beautiful and perfectly packaged. It's wonderful to know it made such a special wedding gift, and we are delighted that it reached Sydney so quickly! Your feedback truly means a lot to us, and we aim to provide great products and speedy service every time. We hope the happy couple enjoys their gift for many years to come! Best wishes, Kilkenny Design Team!

Posted 1 week ago

“Love Kilkenny Design Shops..alway great for gifts & tokens..staff are lovely& Iblove their sales..🩷”

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Posted 2 weeks ago

Hi Frances, Thank you so much for your glowing 5-star review! We're thrilled to hear that you love our Kilkenny Design Shops and that you find them great for gifts and tokens. Our staff will be so happy to hear your kind words! We're glad you enjoy our sales too—there's always something special waiting for you. We can't wait to see you again soon! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“Excellent service product was excellent and wrapped good”

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Posted 2 weeks ago

Hi Keith, Thank you for the fantastic 5-star review! We’re delighted to hear that you had an excellent experience with our service and that you were pleased with the product and its wrapping. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations! We look forward to welcoming you back soon for more exceptional finds! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“Ordered a bag online which was swiftly despatched and received”

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Posted 2 weeks ago

Hi Catherine, Thank you for your fantastic 5-star review! We're so glad to hear that your bag was swiftly dispatched and arrived promptly. Your positive feedback is greatly appreciated! We look forward to serving you again soon—there’s always something new to discover! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“Am happy with the product.”

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Posted 2 weeks ago

Hi Elisabeth, Thank you for your wonderful 5-star review! We're delighted to hear that you're happy with your product. Your satisfaction means the world to us! We hope to see you back again soon to explore more of our lovely offerings! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“Amazing fast shipping to Germany - was shocked to receive my item within 2 days - thanks so much guys”

Helpful Report

Posted 2 weeks ago

Hi Katrin, Thank you for your amazing 5-star review! We're thrilled to hear that your item reached Germany so quickly—it's always our aim to provide fast shipping! Your appreciation means the world to us. We hope you enjoy your purchase, and we can't wait to welcome you back for more fantastic finds! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“I was very pleased with your company's service. My order was packaged well, shipped promptly, and arrived in perfect condition. The artwork looked exactly as it appeared in your online catalog. Thank you.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your wonderful 5-star review! We’re so pleased to hear that you were happy with our service, from the packaging to the prompt shipping. It’s fantastic that the artwork met your expectations as well! Your satisfaction means the world to us, and we can’t wait to welcome you back for more great finds soon! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“Very prompt online service. Very happy with item. However, a click and collect service would be very useful. I rang one store to ask if they could order in an item that was on website. They said it could take 2 weeks so I just bought it online.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your great 4-star review! We're thrilled to hear that you were happy with our prompt online service and your item. Your feedback about the click and collect option is valuable, and we appreciate you bringing it to our attention. We're always looking for ways to improve our services, and your suggestion will certainly help us in that regard. We hope to see you again soon for more delightful shopping experiences! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“Shopped on line”

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Posted 2 weeks ago

Hi Freda, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed your online shopping experience with us. Your satisfaction truly means the world to us! We can't wait to welcome you back for more delightful finds in the future! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“I bought an Alan ardiff mini butterfly chain and pendant unfortunately chain rusty and tarnished not the standard I would expect”

Helpful Report

Posted 2 weeks ago

Hi Cecilia, Thank you for your feedback. We sincerely apologize for the condition of the chain and pendant you received. It’s important to us to maintain high standards for our products, and we regret that we fell short in this instance. Your comments are invaluable as we strive to improve our quality control. If you would like to discuss this further, please don't hesitate to reach out to us. Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“As always service excellent and delivery timely. Thank you. I was somewhat disappointed with the presentation of my purchase as it was a gift. The packaging was poor with no presentation bag. The card with the gift message requested was poorly placed and couldn't be passed on to the recipient of the gift. It's a lovely idea but attention to detail is important and this clever idea didn't work and I'm sure was time consuming. I passed on my feedback to the customer service team but I'm not sure it was appreciated!”

Helpful Report

Posted 2 weeks ago

Hi Judy, Thank you for taking the time to leave us your review! We’re glad to hear that you experienced excellent service and timely delivery. Your feedback regarding the presentation of your purchase is truly invaluable to us. We strive for attention to detail, especially when it comes to gifts, and we sincerely apologize that we fell short this time. We appreciate you passing your thoughts on to our customer service team, and we will certainly take your comments into account for future improvements. Thank you once again, and we hope to serve you better next time! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“Great products and excellent service. The earrings I ordered arrived before I expected. I thoroughly recommend the Kilkenny Shop 😊”

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Posted 2 weeks ago

Hi Katrina, Thank you for your fantastic 5-star review! We’re delighted to hear that you’re pleased with our products and that your order arrived sooner than expected. Your recommendation truly means a lot to us! We look forward to welcoming you back for more lovely finds in the future! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“Very easy to buy online. Delivery arrived within the given timeframe.”

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Posted 2 weeks ago

Hi Deirdre, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your online shopping experience was so seamless and that your delivery arrived right on time. Your feedback is incredibly appreciated! We look forward to assisting you again soon for more delightful shopping experiences! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“Sent on time We’ll packed”

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Posted 2 weeks ago

Hi Deborah, Thank you for your fantastic 5-star review! We’re so pleased to hear that your order was sent promptly and well-packed. Your satisfaction is our top priority, and your feedback means a lot to us! We can't wait to serve you again in the future! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

“Never had a problem shopping with K S. very useful shop for gift ideas for your significant other.”

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Posted 2 weeks ago

Hi Jim, Thank you for your fantastic 5-star review! We're so glad to hear that you've found Kilkenny Design to be a useful spot for gift ideas for your significant other. Your satisfaction means everything to us! We can’t wait to help you find more lovely gifts in the future! Best wishes, Kilkenny Design Team!

Posted 2 weeks ago

Kilkenny Design is rated 4.5 based on 2,968 reviews