Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 2,973 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 2,973 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful products & great quality. Exceptional customer service!”

Helpful Report

Posted 1 month ago

Hi Annmarie, Thank you for your fantastic 5-star review! We’re delighted to hear that you love our beautiful products and appreciate the quality we strive to deliver. Exceptional customer service is our passion, and it’s wonderful to know we met your expectations! We truly appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Great service”

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Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you experienced great service during your visit. Your satisfaction is our priority, and we truly appreciate your kind words! We look forward to welcoming you back again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“I found exactly what I was looking for online, easily and quickly. Was pleased with the speed of service. Only point I would make is that my picture came in a huge box- at least 10 times bigger than the picture- and seemed a terrible waste of cardboard and packaging which then had to be flattened for recycling.”

Helpful Report

Posted 1 month ago

Hi Nicola, Thank you for your fantastic 5-star review! We’re delighted to hear you found exactly what you were looking for and that our service was quick and efficient. Your feedback is invaluable to us! We also appreciate your comments regarding the packaging and will definitely take them into consideration to improve our process. It’s important to us to balance safety and sustainability. Thank you for your support, and we look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Excellent service! Great product”

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Posted 1 month ago

Hi Gurmit, Thank you for your fantastic 5-star review! We’re delighted to hear that you received excellent service and are happy with your product. Your satisfaction is incredibly important to us! We truly appreciate your support and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Delighted either with service, delivery was quick and item was value for money.”

Helpful Report

Posted 1 month ago

Hi Sheila, Thank you for your fantastic 5-star review! We're delighted to hear that you were pleased with our service and that your delivery was quick. It’s wonderful to know you found great value in your purchase! We truly appreciate your feedback and look forward to welcoming you back for more enjoyable shopping experiences soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Very nice earrings, very quick delivery 👍”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're so glad you liked the earrings and that the delivery was quick. Your satisfaction is what we strive for, and it's wonderful to know we hit the mark! We truly appreciate your support and can't wait to serve you again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“I live in the US. My daughter's Irish Citizenship Ceremony was 14-02-25. I wanted something special to remember the day and found your To The Moon & Back earrings. Perfect delivery option for me. Thank you so much!”

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Posted 1 month ago

“Excellent service”

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Posted 2 months ago

Hi Margaret, Thank you for your fantastic 5-star review! We're thrilled to hear that you had an excellent experience with our service. Your kind words are truly appreciated and motivate us to keep delivering the best for our customers! We look forward to welcoming you back soon for another seamless shopping experience! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Great Irish gift and collection”

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Posted 2 months ago

Hi Malachy, Thank you for your fantastic 5-star review! We're thrilled to hear that you enjoyed our range of Irish gifts and collections. It's always our goal to offer a selection that truly reflects the beauty and creativity of Ireland! Your support means a lot to us, and we can't wait to welcome you back for more unique finds in the future! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Great value and fast delivery”

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Posted 2 months ago

Hi Catherine, Thank you for your fantastic 5-star review! We're so glad to hear that you found great value in your shopping experience and appreciated our fast delivery. Your satisfaction is what drives us, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to welcoming you back again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Placed an order, for my Mum. All good.”

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Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that everything went smoothly with your order for your Mum. It's always wonderful to know our customers are happy. We truly appreciate your support and hope to see you back again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Love the clothes choice and beautiful qualities in all the designers choices.. Great postal delivery service for on line shopping and easy return service ...highly recommend Kilkenny Design”

Helpful Report

Posted 2 months ago

Hi Colette, Thank you so much for your wonderful 5-star review! We're delighted to hear that you love the variety and quality of our clothing selections. It’s great to know that our postal delivery and easy return service added to your shopping experience. We truly appreciate your recommendation and look forward to seeing you back soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Lovely products and speedy delivery”

Helpful Report

Posted 2 months ago

Hi Rhiannon, Thank you so much for your lovely 5-star review! We're thrilled to hear that you enjoyed our products and found the delivery to be speedy. It's wonderful to know that we could provide a great shopping experience for you. We truly appreciate your support and can't wait to serve you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Excellent quality gifts and first class service from this company. I cannot recommend this website highly enough.”

Helpful Report

Posted 2 months ago

Hi Bernadette, Thank you so much for your fantastic 5-star review! We're absolutely delighted to hear that you found our gifts to be of excellent quality and that our service met your expectations. Your recommendation means the world to us! We truly appreciate your kind words and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Great to go online and see such a great variety of jewellery. Very happy with my purchase”

Helpful Report

Posted 2 months ago

Hi Pauline, Thank you so much for your amazing 5-star review! We're thrilled to hear that you enjoyed exploring our variety of jewellery and that you're happy with your purchase. We truly appreciate your support and hope to see you shopping with us again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“The product I ordered arrived very promptly and was exactly as was in the description.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that your product arrived promptly and matched the description perfectly. It's always our aim to provide a seamless shopping experience. We truly appreciate your support and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“The delivery was a bit of an issue as we wrote our home address clearly. This included the Eircode. I can't recall the details now but there was mention of the local railway station for collection and I don't know what. It was confusing and annoying. The postman also couldn't find our home. Again, we were careful with the address so I don't know what the issue was. Also, indicative posting costs range could be flagged earlier. I won't shop with you again as I wasn't pleased.”

Helpful Report

Posted 2 months ago

Hi Claire, Thank you for your feedback on your recent experience. We're sorry to hear that you encountered issues with the delivery and the confusion regarding the local railway station. We understand how frustrating that can be and we appreciate you bringing this to our attention. We also take your point about posting costs seriously and will strive to communicate that more effectively moving forward. Your satisfaction is important to us, and we regret that this experience did not meet your expectations. We hope you might consider giving us another chance in the future. Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Lovely product fast efficient delivery”

Helpful Report

Posted 2 months ago

Hi Fiona, Thank you so much for your lovely 5-star review! We're thrilled to hear that you found our product to your liking and that the delivery was fast and efficient. It’s always our goal to provide a seamless shopping experience. We truly appreciate your support and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Candle burnt out after completion of uses”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review. I'm sorry to hear that your candle burnt out after use. We aim for our products to meet your expectations, and we truly appreciate your feedback. If you have any more concerns or questions, please feel free to reach out to our customer service team. We're here to help. Best regards, Kilkenny Design Team

Posted 2 months ago

“very good service”

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Posted 2 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that you experienced very good service. Your feedback motivates us to continue delivering the best possible experience to our customers. We truly appreciate your support and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

Kilkenny Design is rated 4.5 based on 2,973 reviews