Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 2,625 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for your great 4-star review! We're thrilled to hear that you received excellent service at Kilkenny Design. We appreciate your feedback and look forward to welcoming you back for another wonderful experience! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Very impressed with the service offered and the prompt delivery”

Helpful Report

Posted 1 month ago

Hi Pauline, Thank you so much for your fantastic 5-star review! We're so pleased to hear that you were impressed with our service and that your delivery was prompt. Your satisfaction is our top priority, and we’re thrilled to know we met your expectations. We can’t wait to welcome you back for more enjoyable experiences! Best regards, Kilkenny Design Team!

Posted 1 month ago

“Excellent service. Goods arrived promptly.My problem is the amount of packaging used which seems excessive to me Maureen”

Helpful Report

Posted 1 month ago

Hi Maureen, Thank you for your thoughtful 4-star review! We’re delighted to hear that you received excellent service and that your goods arrived promptly. We appreciate your feedback regarding the packaging. We're always looking for ways to improve, and your input will help us do just that. We look forward to welcoming you back for your next shopping experience! Best regards, Kilkenny Design Team!

Posted 1 month ago

“Staff are so helpful & friendly”

Helpful Report

Posted 1 month ago

Hi Siobhan, Thank you so much for your fantastic 5-star review! We’re delighted to hear that our staff made such a positive impression with their helpfulness and friendliness. Your feedback means the world to us, and we can't wait to welcome you back for another great visit! Warm regards, Kilkenny Design Team!

Posted 1 month ago

“It was easy to order and delivery was very quick”

Helpful Report

Posted 1 month ago

Hi Janet, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our ordering process easy and that your delivery was quick. Your satisfaction is our priority, and we can’t wait to serve you again soon! Best regards, Kilkenny Design Team!

Posted 1 month ago

“Delivery took some time and my item was just in the box no wrapping. I thought it could have been presented somewhat better.”

Helpful Report

Posted 1 month ago

“All went to plan and very pleased with my purchase!”

Helpful Report

Posted 1 month ago

Hi Margaret, Thank you for your fantastic 5-star review! We’re thrilled to hear that everything went to plan and that you’re pleased with your purchase from Kilkenny Design. Your satisfaction is our top priority, and we can’t wait to see you again for more delightful shopping experiences! Best regards, Kilkenny Design Team!

Posted 1 month ago

“My friends and I between us bought a beautiful Irish linen table runner and matching napkins as a wedding present for the son of another friend who lives in Australia. They are gorgeous and distinctly Irish but with a very modern, contemporary look. They were expensive but worth every penny. We are very happy with our purchase.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We’re absolutely delighted to hear that you and your friends found the perfect Irish linen table runner and napkins for your gift. It’s wonderful to know that the pieces not only embody the essence of Ireland but also fit a modern and contemporary aesthetic. We truly believe that quality and uniqueness are worth every penny, and we're thrilled that you feel the same way. Your happiness with your purchase means the world to us! We look forward to welcoming you back for more beautiful finds soon! Warm regards, Kilkenny Design Team!

Posted 1 month ago

“Quick delivery and the site is easy to use. But the description of the items was not accurate so I bought extra pillow cases while they were already included in the duvet cover order. Good quality though”

Helpful Report

Posted 1 month ago

“Customer service very unhelpful and it seemed they didn’t have any interest in answering my question before I purchased the product. Very disappointing and unprofessional”

Helpful Report

Posted 1 month ago

Hi Mary Thank you for taking the time to share your experience with us. We're truly sorry to hear that you felt our customer service was unhelpful. Your feedback is invaluable, and we want to ensure that we address your concerns effectively. I can see our a member of our team discussed sizing and measurements with you via our chat function, If you have any further questions or need assistance, please don't hesitate to reach out to us directly. We're here to help and are committed to improving your experience with Kilkenny Design. Thank you for your understanding. Kilkenny Design Team

Posted 1 month ago

“In reality a really beautiful shop of high quality goods and online shopping is easy, efficient and friendly.”

Helpful Report

Posted 1 month ago

Hi Jacqueline, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our shop beautiful and our online shopping experience easy and efficient. Your kind words mean a lot to us, and we're thrilled you felt the friendliness of our team. We can't wait to welcome you back for more delightful shopping! Warm regards, Kilkenny Design Team!

Posted 1 month ago

Hi Jacqueline, Thank you for your wonderful 5-star review! We're so glad to hear that you found our shop beautiful and our range of high-quality goods to your liking.! We can't wait to see you again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“I always enjoy my shopping experiences. The customer service is top class and the delivery and returns process is very straight forwards. I love the ‘Sale Offers’ on top quality products. It’s why I keep shopping with you !!”

Helpful Report

Posted 1 month ago

Hi Fiona, Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that you consistently enjoy your shopping experiences with us. It’s wonderful to know that our top-class customer service, along with the straightforward delivery and returns process, keeps you coming back for more. We’re also glad you love our ‘Sale Offers’ on top-quality products! Your support truly means the world to us. We can’t wait to see you again soon! Best regards, Kilkenny Design Team!

Posted 1 month ago

“The order was fulfilled accurately, and my items arrived safely and quickly.”

Helpful Report

Posted 1 month ago

Hi Maureen, Thank you for your fantastic 5-star review! We're so pleased to hear that your order was fulfilled accurately and that your items arrived safely and quickly. Your satisfaction is our priority, and we can't wait to serve you again soon! Best regards, Kilkenny Design Team!

Posted 1 month ago

“I was in Kilkenny design today and the staff were so lovely and helpful. There is also a sale on so a great chance to get some early presents for Christmas. It’s always a pleasure to visit.”

Helpful Report

Posted 1 month ago

Hi Yvonne, Thank you for your fantastic 5-star review! We're so pleased to hear that our staff made your visit lovely and helpful. Our seasonal sale is indeed a great opportunity to snag those early Christmas presents! Your pleasure in visiting us makes our day, and we can't wait to see you again soon! Warm regards, Kilkenny Design Team!

Posted 1 month ago

“Lovely store in Dublin.”

Helpful Report

Posted 1 month ago

Hi Alexis, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed your visit to our store in Dublin. We can't wait to have you back for more great experiences! Warm regards, Kilkenny Design Team!

Posted 1 month ago

“Excellent service. Item as advertised and prompt delivery”

Helpful Report

Posted 1 month ago

Hi Anne, Thank you for your fantastic 5-star review! We're so pleased to hear that you enjoyed excellent service and found the item to be just as advertised. Your support means a lot to us, and we look forward to serving you again in the future! Best regards, Kilkenny Design Team!

Posted 1 month ago

“Goods quickly delivered.”

Helpful Report

Posted 1 month ago

Hi Mrs, Thank you for your fantastic 5-star review! We're delighted to hear that your goods were quickly delivered. Your satisfaction is our priority, and we can't wait to serve you again soon! Best regards, Kilkenny Design Team!

Posted 1 month ago

“I really like the shop but had a very disappointing experience when purchasing earrings online - initially there were no earrings in the box. I contacted Kilkenny and they promptly posted a pair - these were not as described online and one was broken. Kilkenny then posted the pair that I had ordered. I usually am a fan but found this so strange that it took three deliveries to get the correct order.”

Helpful Report

Posted 1 month ago

“Bought a beautiful decanter. Came well packaged. Lovely design and prompt delivery. Highly recommend.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your fantastic 5-star review of Kilkenny Design! We are delighted to hear that you love your beautiful decanter and that it arrived well packaged. Your recommendation means the world to us, and we're thrilled that you experienced prompt delivery and a lovely design. Best regards, Kilkenny Design Team!

Posted 1 month ago

“Excellent products, service, delivery always”

Helpful Report

Posted 1 month ago

Hi Eleanor, Thank you so much for your amazing 5-star review! We're thrilled to hear that you consistently enjoy our products, service, and delivery. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

Kilkenny Design is rated 4.5 based on 2,625 reviews