KILLSTAR Reviews

Name: KILLSTAR
Rating: 2.42

2.4 Rating 161 Reviews

34 %

of reviewers recommend KILLSTAR

Company Reviews

Questions

Metrics

2.4

Based on 161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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KILLSTAR 1 star review on 2nd April 2024

Edith

KILLSTAR 1 star review on 21st March 2024

NEKOMAN Mr Horror Business

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry, my text was cut off,so here everything: I ordered several times, I really really like the clothes, the accessoires and omg the boots. Problems are solved very quickly and kindly, for example once I accidently ordered the wrong size and my message was answered very fast and the problem solved at once. I will definitely order again and again, sorry account ;), and can only recommend them.”

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Posted 6 years ago

“I ordered several times, I really really like the clothes, the accessoires”

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Posted 6 years ago

“Amazing quality for the clothes! And everything else ♡”

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Posted 6 years ago

“I’ve had issues with packages going missing (taking over 60 days so far) and Emily always helps me within minutes to get my items reshipped and make sure I’m a happy client.”

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Posted 6 years ago

“I've never had any problems with Killstar. They're my absolute favourite yet highly underrated companies. They really do deserve better rep!”

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Posted 6 years ago

“Never had any issues, always high quality clothing, my bank account is in trouble very soon.”

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Posted 6 years ago

“Hi guys I just wanted to say thank you. I received my bag yesterday and I'm absolutely delighted with it. It came beautifully packaged and in perfect condition which is a change from other stores I've ordered from online. The bag is beautifully made and I can tell it will last really well. I will definitely purchase goods from your online store again Thanks again Lu”

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Posted 6 years ago

“Nice clothes. Good quality. Comfortable and sexy underwear”

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Posted 6 years ago

“I had a pair of damaged earrings and they gave me a gift card of the full price of those earrings. Great and fast service 😊”

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Posted 6 years ago

“Excellent customer service. Ordered some items and paid for next day delivery. They didn't arrive on time due to the postal service taking an extra day but killstar promptly chased up why it was delayed and offered me a refund for deliver or a gift card with a value more than the delivery cost. Will be ordering again.”

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Posted 6 years ago

“Delivery was fast, items are good quality and well made returns are hassle free all in all very good company to buy from”

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Posted 6 years ago

“Filled my basket and had to go off and do other things. Got an email to say the items in my basket were reserved and indeed, came back a few hours later to see them still there. Was able to see items recommended for me and bought most of them, now just waiting for them to arrive! Tracking is so helpful, absolutely desperate to try everything on!”

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Posted 6 years ago

“Ordered some clothes and their Broom Rider boots recently. Fantastic products and prompt delivery. Very happy with my purchases and intend on many more.”

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Posted 6 years ago

“Killstar have the most stunning designs in the alternative market right now. I have always been impressed with the quality and have ordered from them regularly without any issues. I'm always impressed with their speed of delivery, my orders usually arrive within 2 days and are always beautifully packaged. The store itself can be a little pricey but they regularly have great sales on. There is constantly new designs being released and it definitely suits my taste. This is a store I would continuously buy from and be proud to wear their designs.”

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Posted 7 years ago

“The quality of the clothing is really good and makes the clothing feel expensive. The store it's self is a bit pricey but affordable. I do wish they'd offer a student discounts though.”

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Posted 7 years ago

“their goods are very good quality and are unique designs not available on the high street. they have regular discount days and flash sales and give points for purchases which you can save to get discounts on your future purchases”

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Posted 7 years ago

“Great clothes, boots, trainers, jackets, jumpers & cutomer Care - definitely alternative style and cool AF”

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Posted 7 years ago

“Great!! Love the products and the quality. Amazing site”

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Posted 7 years ago

“The package arrived quickly, the items were in wonderful condition and even the packaging was beautiful.”

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Posted 7 years ago

“Fantastic selection of clothes that are a little different to what you can get on the high street. They are lovely clothes that wash and wash well. I always order from Killstar for my son as he wears this type of clothing. I'm always very pleased with my purchases so would recommend to anyone who wants something a little different.”

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Posted 7 years ago

KILLSTAR is rated 2.4 based on 161 reviews