KILLSTAR Reviews

“ It is now december 16th so a full month later and I still have not received a refund or any communication from them. ”

“ Contacted KILLSTAR to explain what had happened to enquire if they could refund one postage as they are coming to the same address. ”

“ Kate told me they couldn't refund me the money because it's a wear and tear issue. ”

“ Bought a pair of Creepers, wore it about 5 Times and the left Shoe was broken completly inside. No refund, they told me it was my fault ”

“ All I have gotten from them since I've been emailing them about getting a FULL REFUND is them offering a small percentage of what I paid for the items, for me to contact "Custoner Service", which they don't even have a phone number for, and an explanation of how they will lose money and products if I cancel and get a refund. ”

“ Ordered and paid for next day delivery. Still waiting a week later. Customer service just blame it on royal mail and refuses to refund the extra postage money that I have totally wasted. Will never buy a thing from them again. ”

“ They're refusing to take it back or refund me,so I've asked them to allow me to return it and prove to them how bad it smells and chuck it after I've proved it stinks and not give me a refund. ”

“ Also, they didn’t refund me shipping. ”

“ Wrong size ordered , so tried to return only to be told there was an scent on the item !!!! I am allergic to all scents so it is impossible for there to be a scent on the item 😡😡😡wasnt given a refund , first time i have ordered and it will be the last time and i will tell eveyone i know about how i have been treated ”

“ They sent me paper labels to print and ship back to them which I had to wait till it got there to get a refund or for them to send the correct size I ordered. ”