“The candle smells wonderful, the packaging was beautiful i am happy with everything but there was a huge air bubble on the sticker. As it was a gift, and I spent what I think is good money on it, I feel really disappointed that it wasn't spotted/corrected before being shipped out.”
“Delivery was very fast. The candle was beautifully packaged and smells divine. My whole downstairs smelled of the candle and it hasn't been lit. (Its a gift for my parents 50th wedding anniversary in memory of my mam)”
“So impressed with everything about this product. The candle smelt amazing, looked lovely and was packaged with care too. Will definitely purchase again soon, thank you!”
“I placed an order with Kindred Fires as my Gran passed away and I wanted something special to send to my Aunties to show I was thinking of them. Due to isolating I was unable to go and buy my own sympathy cards so specifically placed my order on this site as they had the option of a free gift card and I had spent time writing a poem for this occasion. I placed 4 separate orders and sent the company an email, Facebook message and filled out their online form as I wanted to check the names and addresses were correct and that the orders had gone through ok. I was informed that they hadn’t received any gift card requests (I had to manually paste and change the names each time so I know this wasn’t an error on my part) and after explaining the situation was offered no sympathy, no apology and no solution to the problem. I also said that perhaps they should test the system so this wouldn’t happen to other people which was brushed off. At my request and after having had to wait a long time between responses they finally agreed to send out the gift notes. I realise that this is a free extra but I wouldn’t have placed the order otherwise, especially when paying £16 per small candle. I think a few lessons in customer service and compassion really wouldn’t go amiss as their attitude and lack of willingness to help made an already difficult time much harder. I’m only giving one star as there candles themselves are ok.”
“Beautiful candle I purchased as a gift for my mum to remember her recently late dad. The engraving is lovely and the smell is so divine. Quick delivery too. Thank you!”
“I received a personalised candle as a birthday present. I was delighted by the appearance and packaging of the candle. The personalised sentiment label was lovely. A great gift.”
“I was so impressed with this!!! Came across the candles whilst looking for personalised birthday gifts for my sister's 40th, and most things looked a bit cheap / trashy then I spotted Kindred Fires. The candles are beautiful, the one I ordered smells delicious and it's so well presented. I'm so pleased and know my sister will love it - will certainly be purchasing again for any future gifts! Really glad I found the page :). Also arrived super quick considering it was personalised and it was so well packaged. Thanks!”
“Quick delivery with good communication. Bought two delivered to separate addresses both perfect.
Arrived exactly as pictures on website. Smelt amazing ! Lovely gift for an engagement. Would definitely buy again.”
“Quick delivery with good communication. Bought two delivered to separate addresses both perfect.
Arrived exactly as pictures on website. Smelt amazing ! Lovely gift for an engagement. Would definitely buy again.”
“So so pleased with this beautiful candle .
The personal message written on the candle was beautifully done !
It was for a friend and she was delighted.”
