“Excellent quality wood - perfect for the pizza oven. Packaged well and delivered fast. Would highly recommend Kindwood and will definitely be back for more supplies”
“I have tried other suppliers, but I keep coming back to Kindwood. I like their philosophy and I love the product and the price and speedy delivery.
Wonky Wood Wins! :)”
Hello Simon,
Thank you for your review. We can only apologise for the delay, and we can certainly understand it is frustrating. Occasionally, there will be delays, and we do our best to keep each customer informed of this.
On this occasion, our courier has repeatedly let down, who has promised to rectify the issues on several occasions. You have been informed of this. Unfortunately, this is the downside of using 3rd party transport; we do not control the goods once they leave our warehouse. We have been informed the pallet network has been under severe strain and has led to some quite unbelievable delays, and we're sad to see that both you and Kindwood have fallen victim to those delays.
We have been in touch via email to offer our solutions.
Thanks,
Kindwood Team.
“Very impressed with the quality of the logs and the service received. When part of the order was out of stock the communication was very good and nice to see a handwritten note on the delivery document.”
“It's definitely hardwood, which is better than the softwood I've been using, however there is as much bark as wood in all three bags and for £40 that seems expensive.”
“We had our first order of wood a few weeks ago. I am so pleased we ordered a create and a box. We are on our third fire and still using the create wood. It is not overly smokey and has kept us warm on a cold evening. While getting to meet friends in the garden. Will definitely be ordering some more.”
