“So I'm back having my other hip replacement,back in Japonica Ward ! I have nothing but the highest admiration for All the staff who work here,they are the blue print that all hospitals should follow for dedication, caring.They are a Shining Example of what makes the NHS such a Fantastic Service.Thank You All so Very Much !”
“I had to have bladder repair after failed surgery last year from the consultant to the hospital to the nursing staff on Iris ward you are truly amazing kind supportive and I felt rescued from beginning to end god bless you all for serving the public and keep up your tight network of support for each other I will never forget you”
“Iv been in king George's many times to be kept in. they were in the past wonderful what's happened.i was in gentian ward 4 weeks in isolation for most of time the young nurses andhealth care assistants were helpful BUT the staff who were management the sister and the staff who sat on computers dreadful NO CARE NO COMPASSION TOTALLY INDIFFERENT TO PATIENT.I WAS IN ISOLATION ROOM BEHIND WHERE THE MANAGEMENT SAT NOT ONCE DID THE SISTER WHOS NAME WAS FLORA EVER POPPED HER HEAD IN TO SEE IF I WAS OK .SHE MADE A VERY BIG MISTAKETELLING ME I COULD GO HOME I STILL WAS HAVING IV AND THEY NEVER EVEN TRIED TO FIND OUT MY HUSBAND WAS IN THE NEXT WARD WITH SAME AS MY SELF INFLUENZA AND HE HAD KIDNEY INFECTION I HAD PNEUMONIA AS WELL .THERE WAS NOT ANY CARE FROM MANAGEMENT ESPECIALLY AND SHE WANTED TO SEND ME HOME WHERE I HAD NO ONE AT HOME .I TOLD THE DOCTOR SHE SAID SHE NEVER AUTHORISED FOR ME TO GO HOME .THE SISTER WAS THE WORST ALL SHE DID WAS SHOUT AT WHOEVER AND NEVER ONCE DID SHE LOOK AT ME AFTER HER BIG MISTAKE .I WAS STILL KEPT IN OVER A WEEK LONGER THAN SHE WANTED TO SEND ME HOME .IV ONLY EVER HAD WONDERFUL CARE .NOT THIS TIME OTHER THAN THE STUDENT NURSES AND HEALTH CARE ASSISTANTS THE
SISTER FLORA WAS ABSOLUTELY DREADFUL SHE SHOULD BE ASHAMED
Of HER SELF.ICANNOT BELIEVE I AM WRITING THIS ALL THE TIMES IV BEEN IN OTHER WARDS NEVER EVER BEEN LIKE THIS AND NOT RUN EFFICENTLY THANKYOU I. SORRY TO HAVE PUT THIS BUT IT IS ABSOLUTELY TRUTHFUL”
“Had an appointment today in maple unit m
There was a problem but they did all they could to sort it out. So all went well
The staff were kind and caring.
Thank you”
“Despite stressing that a PSA blood test was urgently requested by Queens oncology prior to a telephone consultation, my husbands phone appt was cancelled as Queens didn't receive the results! On contacting KGH pathology, it was confirmed that " we do have the results but due to an error on our part they were incorrectly dated".As a result, my husband has been told he won't get an oncology appt until.late February!”
“I came into the hospital today with my mother who recently suffered a heart attack and was sent in by her doctor. Absolutely packed in UTC, what I found on my seat was BLOOD and I don’t mean I drop I mean alot of blood all down the chair. I had to clean it myself as no cleaner was about. Absolutely disgusting”
“Very pathetic service the assistance dr no nothing and they just give paracetamol to my husband who sick last 8 days after that they discharged him! Very bad experience”
“Could not fault the service this evening.
Daughter been suffering with chestpains and palpitations so packed a bag and headed for A&E expecting to have to wait for hours and hours.
Daughter was triage as soon as we walked in the door and then was seen within 10 mins for an ECG. The lady doing the ECG was so friendly and kind, my daughter was upset and scared and the staff were very reassuring and patient.
After ECG The Dr called us in for results within 5 minutes and we were on our way back home all within the hour.
Have never had any issues at KGH.”
“I had to attend for an Angiogram and a TOE test yesterday. The tests were carried out promptly, punctually and most efficiently. All of the staff were extremely helpful and friendly and explained in detail what I could expect. I cannot praise them too highly
Thank you team”
“I waited to see the doctor for More than5 hr and asked to the receptionist for 4 time is am still on waiting list they told me you will be called soon and after 1 hr I enquiried about my waiting they Informed sorry you are not in the system .”
“I was admitted to the Japonica ward of King George’s Hospital, Ilford on 15/10/2023 for knee replacement surgery. The care and kindness of all the staff was amazing.”
“The staff (nurses and doctors) are pathetic and don't care at all. They are all lazy deadbeats that would be fired in the private sector but can leisurely lounge where they
get paid indirectly by the government rather than directly by patients. Can't believe these zombies are striking for more pay.....
The NHS is NOT free and is NOT worth the tax my family pays. Should be able to opt out and use that money to go private hospital and GP......”
“Until I reach to doctor all the staff seem to be robotic. Doctor dealt so nicely with me. He listened to me with full concentration. I’m very happy with doctor and with staff who did my ecg and X-ray as well. Waiting time was a bit less than previous experiences.”
“I was admitted to japonica ward for knee replacement on 17/1/23 and what a pleasant experience it was from start to end. Everyone and everything was excellent. Couldn’t have received better care if I had gone private. Home the next day too. Thank you all.”
“Disgusted at what my parents have gone through in the past 7 weeks. My dad has been admitted 5 or 6 times with cellulitis in his leg. They discharge him because they need the beds, home for a couple of days each time and then admitted again. He is totally confused, delerious, hallucinating. Yet today 2 consultants and the sister of Beech Ward have been rude to my mum with regards to once again discharging my dad, as they have done all they can for him. He is not well, and needs 24 hour care, my mum is 78, and this is taking its toll on her. When I heard that staff have been very unpleasant to her today, I'm livid. They wanted to send him home, mum wasn't at home, the consultant asked if she had a key safe, so the ambulance staff could let him in. Are they for real, he doesn't even know what day it is, he had a fall in hospital, and you are going to let him in and leave him on his own. Unbelievable, what on earth has become of our NHS system. Mum called them when she was at home at 4.30pm to say she was home and the ambulance could bring him home, mum called dad to explain this to him. Then just before 8pm, the ward called to say he will be home tomorrow now, as his medication was not ready. Fuming and disappointed.”
“My 4 years old with serious illness in her one of her eye, which was very painful and swollen so severe was not seen at A&E. We waited over 4 hours and was offered to come back tomorrow. The clinician assessment was flowed other adults with less severe illness and or injury were seen before, staff did not care about the young age of the patient. Waiting time for such young patients with this severe illness is too long. No solution at repeated request for this child was offered and complaint route. Hospital are there to provide treatment for ill and injured people and priorities there service to take into account the very vulnerable in society. Awful and shame on you King Georges Hospital for not seeing my 4 year old child. Children are treated very badly”
“Only praise for the whole of the NHS. I rang 111 as I was very concern about my elderly father. The operator was professional and polite, connected me with a doctor who requested an ambulance. After 10mins an ambulance crew arrived equally great, took him to King George and he was seen straight away. His care both in A&E and on the ward was wonderful, such dedicated and hard working staff.”
