Kingdom Appliances Reviews

Name: Kingdom Appliances
Address: Kingdom Appliances, 109 Amington Road, Yardley, Birmingham
Rating: 4.76

4.8 Rating 1,307 Reviews

96 %

of reviewers recommend Kingdom Appliances

Company Reviews

Metrics

Info

4.8

Based on 1,307 reviews

Shipping & Delivery
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Kingdom Appliances:

Kingdom Appliances have been successfully trading since 1991 and have proudly established themselves as one of the UK's leading suppliers of discounted and 'Graded' kitchen appliances. They specialise in the Electrolux group of brands which include AEG, Electrolux and Zanussi.

Visit Website

Phone:

01217080865

Email:

Sales@kingdomappliances.co.uk

Location:

Kingdom Appliances, 109 Amington Road, Yardley
Birmingham
B25 8EP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought an electric oven and it has been perfect, no issues at all”

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Posted 2 years ago

“The product was brand new just as described.”

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Posted 2 years ago

“Easy ordering process and swift delivery. Very pleased(so far, as I’ve not plugged the Appliance in yet!)”

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Posted 2 years ago

“I brought a cooker and it was delivered two days later. Very friendly and helpful customer service team and the gentleman who delivered was also very friendly and helpful. The cooker is really nice and I am very happy. Would highly recommended this company. Top quality cooker, thank you”

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Posted 2 years ago

“After searching across the web for a good brand white single built-in oven at a reasonable price I found Kingdom Appliances selling just what I wanted. It was a new AEG fan oven with steam and pyrolitic functionsand, graded but with no obvious cosmetic marks or electrical faults. The saving was £323 compared to the same model new from a retailer. Delivery was free too! Delivery took place 5 days after my online order. The cheerful delivery driver even brought the oven into the kitchen, where it has now replaced an old built-in oven. It appears to be working perfectly and has been used for a week's meals already. I can't ask for anything better from a seller than service like this.”

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Posted 2 years ago

“Fridge/ freezer and washing machine it's hard to see any dents and both are working just fine would highly recommend.”

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Posted 2 years ago

“Excellent service from Kingdom Appliances, had forever (12 months+) been waiting on an ordered new neff oven from a high street/online supplier. Finally said supplier then stated that a) they would no longer say if and when this would arrive and b) despite having held onto the full balance for the item would now reimburse as they were unwilling to honour the price already paid. On the look out for an equally top end steam oven, none showing in stock anywhere I came across a supplier with stock. Initially cautious of the graded and unknown stockist, a perusal of reviews alleviated this caution. Looking at the prices, informative pictures and description I not only purchased the steam oven but a matching microwave oven. At high street/online retailers the combined cost would have exceeded £3k, yet I paid @ 50%. The best is that they arrived quickly, are basically perfect and undamaged and work faultlessly. Will recommend Kingdom Appliances to friends and family.”

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Posted 2 years ago

“Excellent communication throughout. Product arrived at the expected time. Helpful and polite delivery driver. Item as described on the website. Cannot comment on operation or reliability as not yet installed”

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Posted 2 years ago

“I am very happy with the service provided by Kingdom appliances. The electric stand alone cooker I have bought is excellent, I bought a 'new graded' AEG induction cooker and it's as good as new, the photos and description were very accurate, the scratches so light I can't even find them! The guys at Kingdom appliances have helped me no end via the chat when I was not sure about which cooker to buy, once I made my decision they helped me with setting up a delivery. The delivery went as planned, I was informed via text and phonecall and the guy delivering the appliance was fab and very helpful. The price was great, the service excellent, I can't fault them! thank you so much”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“We were in search of a new cooker and were advised to look at Kingdom Appliances. After checking out the available built-in ovens and identifying a potential oven, I check out the online reviews of the oven and also visited a local retailer to view a similar item. Having made our decision and we placed to order. We were contacted within 48 hours and offered a delivery date within 4 days of the purchase. The delivery driver was very personable and made sure that we check the oven thoroughly before accepting delivery. The oven was as described and performs well. A very pleased customer who will be back again.”

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Posted 2 years ago

“First class service would highly recommend!”

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Posted 2 years ago

“Accurate and knowledgeable at every point of contact. Always knew what was happening. Very friendly.”

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Posted 2 years ago

“Great service, really good communication regarding delivery and great value. Would highly recommend 👍”

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Posted 2 years ago

“Terrible delivery service. Delivered 2 days late - 7 working days, not the stated 5. Then driver attempted to deliver at 7am, without any prior notice so I was not awake.”

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Posted 2 years ago

Hi Ben, Generally speaking, we aim to deliver within 5 working days. However, in some instances delivery can take a little longer. In cases like that, we guarantee delivery of items within a total of 10 working days from the initial purchase date. Our drivers leave from our headquarters in Birmingham to various areas of the UK. To get ahead of traffic, they do leave early in the morning. And as a standard process, we contact customers that are due to receive items early in the morning the day before. We are sorry this failed when arranging your delivery. Despite the failed delivery attempt in the morning, we did have our driver come back the same afternoon to deliver your item. We hope that this shows our commitment to resolving issues when things go wrong and this does not preclude you from using our services again in future. Kind regards, After-Sales Team

Posted 2 years ago

“Good service”

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Posted 2 years ago

“My cooker was delivered within the time slot I had been given, by a most helpful and polite man. Thank you for excellent service.”

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Posted 2 years ago

“Great communication, quick delivery and item better than described. Would certainly order from them again.”

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Posted 2 years ago

“Very positive experience for the first time that I have used Kingdom Appliances. The cooker I chose was listed as having faint scratches on the top and dents in the side. I couldn’t see much evidence of this in the photos but was reasssured by the fact that, if I was unhappy on delivery, then I could return it with the same driver on the day. Delivery went smoothly with the driver phoning me 30 mins before arrival to let me know he was close by. I inspected the product on the doorstep and was very happy with my purchase. There were no surprises, only a very pleasant experience. I will definitely use this company in the future.”

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Posted 2 years ago

“My tumble dryer purchase was exactly as described and is working very well. Got a lot of money off for a scratch on the side. Delivery was very prompt in 2 days. I would highly recommend this company.”

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Posted 2 years ago

Kingdom Appliances is rated 4.8 based on 1,307 reviews