Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

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“I ordered my items a couple weeks before Christmas and they arrived in time! Customer support responded quickly when I had a question about my order. I did receive 1 wrong item but it's cool, I'm happy with what I got ^^”

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Posted 4 years ago

Hello, We apologize for the incorrect item, but if you're happy, we're happy! Cheers, KRM

Posted 4 years ago

“Great 45 record!”

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Posted 4 years ago

Thanks for your order! We appreciate the business.

Posted 4 years ago

“I ordered Rancid Life Won’t Wait vinyl. It was shipped in a great package and reasonably timely. The only bad thing was when I pulled out the first record, I ripped the cover. Kings Road did a great job!!!”

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Posted 4 years ago

Thanks for ordering!

Posted 4 years ago

“Totally rad, comfy shirt”

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Posted 4 years ago

We're glad you like it! Thanks so much for ordering.

Posted 4 years ago

“My order never arrived.”

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Posted 4 years ago

Hello, Your order has been shipped via USPS; tracking #LJ584133563US. Showing delivered as of 1/6. Regards, KRM

Posted 4 years ago

“Great customer service, I was afraid that my order wouldn't make it by Christmas so I reached out to them and they let me know that I had no worries. Order arrived with time to spare. Great quality products, will definitely order from them again!✌”

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Posted 4 years ago

We're very glad that you're satisfied with your order. We appreciate the positive feedback and repeat business. Thanks!

Posted 4 years ago

“You sent me the wrong Bad Religion shirt”

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Posted 4 years ago

Hello, The correct item can be shipped out to you. Please reach out to support@kingsroadmerch.com. Regards, KRM

Posted 4 years ago

“Excellent. Arrived in NEw Zealand well-packaged and well before an order which was placed earlier with another distributor. Thanks.”

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Posted 4 years ago

Glad to hear it! We're happy that you're satisfied. Thanks for the feedback!

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“On time and packaged great 👍”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Order somehow got lost in shipping, contacted them and was still able to get it in time for Christmas. Would order from them again.”

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Posted 4 years ago

Glad to hear it was resolved before Christmas! Cheers, KRM

Posted 4 years ago

“Products were of good quality and shipped in a timely manner”

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Posted 4 years ago

Thanks for ordering!

Posted 4 years ago

“It's been a month I placed my order and still nothing. This was suppose to be a Christmas gift but it feel more like a scam. Very disappointed that bands I love endorse this service. I would absolutely not recommend and will need to find how to claim my refund.”

Helpful Report

Posted 4 years ago

Hello, Your order was shipped 12/13 via USPS, tracking #LJ584137698US. Unfortunately sometimes a package may get held up at customs, prolonging the delivery. Now showing as delivered. If you do wish to receive a refund, please visit the link below, click on returns/exchanges and follow instructions as is. http://kingsroadmerch.com/help/ Regards, KRM

Posted 4 years ago

“The merch arrived fast, but there was no signed postcard like promised. Sad, because I was really looking forward to that.”

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Posted 4 years ago

“I've ordered 4 shirts from you guys in total. All were great accept for one. The Vintage skelly t-shirt was all stretched out at the bottom. Maybe because it's "vintage". I should have returned it, but I thought maybe after I washed it and put it through the dryer it would be better. The shirt is just poor quality.”

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Posted 4 years ago

“What was this for? If it was the Popa Roach tee’s and ornament I got then YES, I was happy. If anything else I DID not order anything from you!!!!”

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Posted 4 years ago

“Have not received my tee shirt. The CD came a week or so ago.”

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Posted 4 years ago

“Fantastic product and outstanding customer service. We were not sure if my order was going to make it in time for Christmas, but it was there on my porch on 12/23!”

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Posted 4 years ago

“I was concerned when looked at tracking that I did not see my item shipped but it arrived in plenty of time for Christmas. My son always loves his Rancid T for Christmas... It is our tradition. I called and was assured it would be here and even rcvd a call back. Love you guys.. Thanks”

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Posted 4 years ago

“Great service and fast shipping.”

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Posted 4 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews