Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

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“Fast shipping”

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Posted 9 months ago

“Great quality,Better then expected,.”

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Posted 9 months ago

“Arrived well packaged & BEFORE release date. I will buy from KR again.”

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Posted 9 months ago

“Super product Ministry band A+++++”

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Posted 9 months ago

“My last order with KingsRoad was in December 2022. I am not sure why I am being asked to review it over a year later, but I guess that follows with KingsRoad’s incredible slowness. My order took significantly longer to arrive than anticipated as it was a Christmas gift and needed to arrive on time. It was difficult to get any sort of update on the item and it took over a week for the item to actually ship after the order had been received. I love ATWWD, but they should absolutely drop KingsRoad as their merchandise distributor.”

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Posted 9 months ago

Hello, this order was placed right before the cut off for orders to be placed and delivered before Christmas. Things are always a little backed up this time of year but the order shipped within a week of it being placed and seems to have arrived in time for Christmas. We hope you enjoy the items you ordered. Thank you.

Posted 9 months ago

“As far as the merch I have received it is top notch! I am still missing a onesie from my last order with you guys. I would still like to have this product. It has been out of stock or lost in the ware house move since August.”

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Posted 9 months ago

Hello, we're glad to hear you love the merch you ordered. The onesie is out of stock and has been refunded. Thank you for your order.

Posted 9 months ago

“Very good product and service.”

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Posted 9 months ago

“Love my new merch! I only wish the T's were a little better quality but they are a great price.”

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Posted 9 months ago

“Always a treat. Wonderful support, quick shipping. And of course wonderful merch.”

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Posted 9 months ago

“Horrible packaging. Customer service never responds. If I could get the things I order elsewhere I would.”

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Posted 9 months ago

Hello, it looks like your order was shipped and delivered just fine on our end and I'm not seeing any emails from you about this order. The only emails I'm seeing from your account are from 2016. If you ever receive something that's damaged just contact us at support@kingsroadmerch.com and we'll be happy to send a replacement or refund. Thank you.

Posted 9 months ago

“Excellent Bad Religion t-shirts for the whole family, sizes were accurate, very pleased... Watcho!!”

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Posted 9 months ago

“I don’t know what I bought”

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Posted 9 months ago

Hello, you purchased a couple of Summit Ice items. We hope you're enjoying them. Thank you for the order.

Posted 9 months ago

“I’ve always had a great experience ordering from KRM!”

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Posted 9 months ago

“Ordered two tye dye bad religion shirts and an age of unreason hoodie on September 29 2023. Got the hoodie in late November, one of the tye dyes just before Christmas and the last tye dye doesn’t exist on account of someone robbing your old warehouse or something so I settled on a pair of sweatpants just because there is really nothing else I wanted to substitute. ON TOP OF THAT; last year my seeet mum ordered me the American Jesus Harley Tshirt and that has yet to come. EVER. Without any reason. However, the customer service agent I dealt with throughout this ordeal was amazing and very very helpful and is probably an essential member of your team. GIVE THEM A RAISE. Lower your heads in shame otherwise.”

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Posted 9 months ago

Hello, apologies for the delay with some of your items. This order was placed in the middle of a massive warehouse move. If items you have are out of stock, we're always able to just issue a refund for the item instead of swapping it out for something else. Please get in contact with you about your mother's order that she didn't receive and we'd be more than happy to look into that. Thank you!

Posted 9 months ago

“I only got two of three things I order. And that was like from two years ago.”

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Posted 9 months ago

Hello, we were never contacted to let us know you were missing any items in your order. The first 2 times we sent your order out it was returned to us due to it not being a correct address. We shipped it a third time and sent you tracking for the package and never heard anything back about there being any issues. If there's anything we can help you out with on your order please let us know. Thank you.

Posted 9 months ago

“Meh, if something is out of stock, they don't communicate; they don't respond to emails. You just have to wait until your item randomly ships.”

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Posted 9 months ago

Hello, it looks like we received 2 orders from you at the beginning of 2023. One was shipped within a couple of days, the other was a pre-order and it was shipped as soon as the item was delivered to our warehouse. That item was delayed but we sent an email to customers about the delay. The only email we received from you asking about the status of your order was responded to promptly. If there's ever an issue with any order you place with us, just let us know and we'll be happy to take care of it. Thank you.

Posted 9 months ago

“Love Kings Road never any problem ordering from them.”

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Posted 9 months ago

“Every order I've ever placed has been delivered usually before the expected date. The online experience continues to be great so I am very pleased with Kings Road Merch.”

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Posted 9 months ago

“Good product fast delivery arrive on time”

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Posted 10 months ago

“Always being good service and appreciate.”

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Posted 10 months ago

Kings Road Merch is rated 4.1 based on 1,632 reviews