Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

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“I received my vinyl in excellent condition! Thanks Kings Road Merch!”

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Posted 3 years ago

“Great music! The ordering process was intuitive and they kept me in the loop with the order status.”

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Posted 3 years ago

“You are kidding right to ask me my opinion? I order in July 20 a preorder vinyl supposed to be shipped Septembre 17th and I still don't have it yet... (November 8th). I sent you a email to at least receive my merch attached to the vinyl and Kings Road just said : "No, it's in the same order so we will ship at the same time"... worst experience ever and I still don't know if I will receive my vinyl in 2021...”

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Posted 3 years ago

Hello, your full order is in transit to you now and the last tracking update from today notes that it arrived in your country today so it should be delivered to you very soon. A lot of vinyl release are being delayed by the manufacturer right now and pressing timelines are getting longer and longer at pressing plants around the world. As soon as we were made aware of the delay with this record you pre-ordered we sent an email out to all customers to alert them of the delay which you seem to have received. Unfortunately, we do not have control over these delays and work to get these items delivered to us ASAP and ship out orders in full right away once they arrive. If you have any other questions about your order please contact us at support@kingsroadmerch.com. Thank you!

Posted 3 years ago

“Horrible, I payed almost double the value of the item for shipping and never received anything. I checked the tracking on the item and it states as delivered. Will never pre-order again from Kings road”

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Posted 3 years ago

Hello, we've checked the tracking on your order and it does not show delivered yet, your order is still in transit to you. The last tracking update shows that it arrived in your country on 11/3 so it should be delivered to you shortly. Unfortunately, it seems transit times on international orders have been longer than usual lately but we shipped out your order as soon as the record arrived at our warehouse. If you have any questions about your order please contact us at support@kingsroadmerch.com. Thank you!

Posted 3 years ago

“Everything got here super quick I appreciate it”

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Posted 3 years ago

“Fantastic quality!”

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Posted 3 years ago

“The folks at Kings Road Merch are absolutely wonderful. There was a little hiccup but these folks immediately took care of it and I will definitely keep purchasing from here. Thank you folks. You rock.”

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Posted 3 years ago

“The vinyl looks great but the hat is disappointing for the price. The photo makes it look like it's a thicker material with more shape like the nicer snapback hats that are around the same price.”

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Posted 3 years ago

“I love this jacket! Has tons of pockets and very comfortable!”

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Posted 3 years ago

“Happy with my alluvial shirt,but the delivery takes a little longer than others.”

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Posted 3 years ago

“Great products & speedy delivery to Hong Kong.”

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Posted 3 years ago

“KingsRoad are great folks to work with. I received a damaged vinyl record, most likely in the pressing process and they shot me a new one no questions asked. I would highly recommend doing business with these folks”

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Posted 3 years ago

“Amazing company! Everything arrived super fast and the quality is the best of the best! I wish everyone was as efficient and completely flawless! A+++ An added bonus is the prices are always reasonable 🤩”

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Posted 3 years ago

“Great product, super fast shipping.”

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Posted 3 years ago

“Ordered a cannibal corpse live cannibalism longsleeve .. it arrived within a week.. and is badass i got a BUNCH of badass shirts..its one of my favorites though 🤘”

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Posted 3 years ago

“Beeb buying from your site for years. Never disappointed!”

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Posted 3 years ago

“Album arrived in time and was well packaged.”

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Posted 3 years ago

“My record arrived earlier than the release date and plays perfectly. The corner of the case was damaged in shipping, but it’s minuscule and I can’t fault Kings Road for that. All in all, it’s been a great experience.”

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Posted 3 years ago

“Good customer service. Feedback provided in a timely manner.”

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Posted 3 years ago

“All merch purchased was true to size and great quality. Will definitely buy from Kings Road Merch again! Thank you.”

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Posted 3 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews