Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered The Interrupters back patch, a few other patches, and t-shirt. The print quality is good, looks like it will last for years to come. The patches are well done to. Seems like they will last in a pit.”

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Posted 2 years ago

“Sorry, I can't have my book from your site due to out of stock - it is incredible!”

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Posted 2 years ago

“the best service on internet. they even got my order signed by two band members. fast, too.”

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Posted 2 years ago

“Shipping was slow, but otherwise a great experience!”

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Posted 2 years ago

“Everything takes too much time. From the point of order , to the order being prepared , along with being shipped and receiving. If you want to wait one month for an order within North America , Kings Road is the place for you. I’ve also placed a $300 + order once which took more than 3 weeks for Kings Road to even look at . I cancelled it because clearly nobody cared.”

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Posted 2 years ago

Hey John- you live in Timmons, Ontario. Your order over the US Thanksgiving holiday shipped within 3 business days, but if you want to pin the delivery delays on us, it's a free world but the USPS to Canada post delays (and any international mail) was slow worldwide. We can't control those perceptions, but the facts are different. Your $300 order had 3 items that were on active backorder at the time, so your cancellation 3 weeks later wasn't because we didn't care, it's just that in September of 2020, we had the pleasure of dealing with COVID. If someone on our team told you we didn't care, they were wrong, but i have a sneaking suspicion that wasn't the case. Take care, stay healthy and keep on keepin on.

Posted 2 years ago

“Kings Road/Behemoth merch. is always good, quality stuff!”

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Posted 2 years ago

“Amazing service and great quality clothing”

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Posted 2 years ago

“Very happy with my purchase! Great communication and packaging. Have made many purchases, and will continue…”

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Posted 2 years ago

“Easy to work with and I like my products!”

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Posted 2 years ago

“One of the worst buying experiences I have ever had. I placed a pre-order for Lars Frederiksen's To Victory on October 28th 2021. The album was due to be released on November 26th 2021. On November 3rd, I got an email saying that the special edition "splatter" I ordered was no longer available and they would be replacing it with a different color. Fine. On December 1st 2021, I finally got an email saying that my order shipped. 5 whole days AFTER the album was released. Did I mention that this was a PRE-ORDER??? In the meantime, completely unrelated, I ordered a record off of someone from the Czech Republic on Discogs. I am located in Canada. I got their shipment for a flat rate of $20 CAD a week and a half later. The order that I placed on October 28th, almost a full month BEFORE the album release, which shipped on December 1st, finally got here yesterday, January 4th 2022. EFFING RIDICULOUS. I can already hear the excuses... "The pressing plant this..." and "Postal service that..." BULLS... My local record store had the album on time (actually they had the "special edition" one that I was told was unavailable), so did countless others on social media (some of which had it in advance). FIX YOUR SHIPPING AND LOGISTICS PROBLEM!!! Your rates are WAY too high. When it costs more for shipping than the item you are ordering, it's a problem. Maybe look at an alternative such as NetParcel for shipping?? Until then, I will no longer be a customer.”

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Posted 2 years ago

“Vibrant prints, no shrink cotton and badass designs”

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Posted 2 years ago

“Everything arrived in good shape well packaged”

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Posted 2 years ago

“I love my purchase. Couldn't be happier. But it took longer than expected to receive my purchase with little contact to explain why it was not shipped on expected date. Date changed many times with no notice.”

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Posted 2 years ago

“Love the design; wore it a staff in-service day and had many people tell me how much they like the shirt (and group)! Fit true to size and washed well.”

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Posted 2 years ago

“I received the merch pre-order, it was the correct album, but not the correct color/style. I was not damaged in shipping so I count that as a win.”

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Posted 2 years ago

“Ordered a touché amore beanie months ago and still haven’t received it”

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Posted 2 years ago

“Thanks for all the updates. Everything arrived in good condition. Appriciate the great communication about order status. Hope everyone there is well.”

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Posted 2 years ago

“Pretty decent but not enough Holocaust denial.”

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Posted 2 years ago

“Awesome band and awesome shirt. Durable and good quality. I love the design and I would surely order more Architects merch from King's Road.”

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Posted 2 years ago

“Support bands and labels with their awesome service. So what a cd case showed up cracked? It's not amazon it's the actual bands and labels.”

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Posted 2 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews