Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping is outrageously expensive.”

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Posted 2 years ago

Hello, the shipping on your order for one LP was $5.15 to ship it from Los Angeles across the country. This is pretty standard, if not less than a lot of other places. Thank you for your order!

Posted 2 years ago

“Absolutely love my hoodies”

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Posted 2 years ago

“Sloooooooooow to ship.”

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Posted 2 years ago

Hello, thank you for your order. Unfortunately, vinyl pressing times have been unreliable and there have been a lot of delays which caused this order to take longer to ship out from our warehouse than usual. As soon as we had everything in stock we shipped your order right away. Thank you!

Posted 2 years ago

“Almost no customer service when I inquired about my delivery time and its took me a month after the regular release to get a pre-ordered album”

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Posted 2 years ago

Hello, it looks like we got one email from you that was responded to. The vinyl you ordered had a long pre-order but it looks like your order shipped out when it was supposed to based on the release date of that LP. Thank you for your order!

Posted 2 years ago

“Very fast and no problems with shipping. Thank you”

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Posted 2 years ago

“Everything that I ordered was of the best quality possible and the shipping was fast!!! Will be ordering from again!!!”

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Posted 2 years ago

“My name is Ryan Riser. I really enjoy buying stuff from you guys. And you have great stuff. The only big problem I have is that you guys are impossible to get a hold of when there is a problem!! Nobody ever answers the phone# you provided and nobody answers the customer service email! It's all very frustrating cuz while your stuff is good it is also very expensive!!!- Thanks for reading!!”

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Posted 2 years ago

“I preordered a concert tee shirt after the event I went to and waited over a month to have it refunded because there were sold out. Not ordering anything from Kingsroad again! Waste of time.”

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Posted 2 years ago

“I forget what I bought from you guys but good job”

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Posted 2 years ago

“Had no issues what so ever! Love my record, and used the digital download but for some reason apple/iTunes will only let me listen to 5 songs because of a regional issue! But that is no fault of yours this is an apple issue just bummed me out!”

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Posted 2 years ago

“Only took a couple of days to get the Rancid jacket I ordered. Great jacket and service as always. Thanks!”

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Posted 2 years ago

“Received my album promptly and in excellent condition!!!!”

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Posted 2 years ago

“Don’t remember what I ordered.”

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Posted 2 years ago

“I always receive my order in a timely manner. The quality fabric if my Myrkur tee is perfect and the colors all as shown on the site. A very reliable place to find the item you were hoping to find.”

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Posted 2 years ago

“My order (1424409) never shipped despite having a 8/26 estimated ship date. Will not be ordering again”

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Posted 2 years ago

“The LPs I ordered arrived in perfect new condition. No bent corners, split sleeve seams or ripped shrink wrap. They were well packaged for shipping as well. Thank you”

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Posted 2 years ago

“My favorite band (Alkaline Trio) only sells their merch through Kings Road Merch. The shipping takes a loooonnnngggg time, and the quality of the shirts is subpar. The last shirt I received, after a couple of weeks of waiting for the delivery, I will never wear unfortunately. It is a boxy and short shirt, which if that is your thing great. I prefer a better quality fitted shirt, especially for $30 a shirt. The shirt before that was similar and just not well made. The worst part of this is that these shirts were special edition shirts (Pride and Womans Rights), and they will just sit in my closet. Maybe the band chooses the shirt brand and quality, if so my bad. But I will no longer purchase these shirts online, I will have to wait to buy them when they tour.”

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Posted 2 years ago

“Shipping of the items is great. My only request is that digital files of the whole album are sent on the day the album comes out. Currently, if I preorder an album, I get the single(s) at the time of purchase emailed to me, but I don't get the full album emailed upon release. I have had to send an email myself, which isn't a huge issue, it would just be easier if it was automatic.”

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Posted 2 years ago

“I'm a big Dropkick Murphy's fan. The band uses Kings Road Merch to ship their stuff. Kings Road is awesome. The site is easy to navigate and they process orders quickly! Thanks to the staff at Kings Road!! Charlie”

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Posted 2 years ago

“I loved the idea for the lady support shirt, but the shirt itself isn’t very comfy. It’s stiff and a bit rough, but I’d still have ordered it no matter what. But a soft one would be better”

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Posted 2 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews