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Kings Road Merch Reviews

4.1 Rating 1,632 Reviews
74 %
of reviewers recommend Kings Road Merch
4.1
Based on 1,632 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
Read Kings Road Merch Reviews

About Kings Road Merch:


Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

My daughter will love this shirt! I have to order another one now because my son wants one! They live Falling in Reverse! Thanks for making my day!
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Posted 4 years ago
So happy to hear it! Order again anytime. Thank you!
Posted 4 years ago
a short review of Kings Road Merch
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Posted 4 years ago
Thanks you for your order! KRM
Posted 4 years ago
Great Quality and service, Thank you!!
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Posted 4 years ago
Thanks for ordering with us!
Posted 4 years ago
I would be very pleased to write a great review, but I can’t because I haven’t received my order. I placed the order on Dec. 9. It is now Jan. 5. I realize that things are extra busy around Christmas, but my order was placed almost a month ago and still no sign of it. I like the products. I would say delivery is terrible but I can’t even say that as it hasn’t been delivered.
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Posted 4 years ago
Hello, We apologize for the delay. Your order was shipped as of 12/17. Expected delivery is "3-7 business days", per Canada Post. USPS tracking #LJ584766557US.
Posted 4 years ago
I love the quality of my hoodie thank you so much
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Posted 4 years ago
We're glad that you're happy with it! Thanks for ordering.
Posted 4 years ago
Thank you !! I received my poster today !! Very good packaged !!
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Posted 4 years ago
Great! Thanks for ordering, we appreciate the business!
Posted 4 years ago
Good service and quality products. Shipping is usually pretty fast too.
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Posted 4 years ago
Thanks for ordering! We appreciate the feedback.
Posted 4 years ago
It took 10 days before they even shipped the Merch. And then I did not even get a tracking number to know where my order was. Will not buy with this website again.
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Posted 4 years ago
Hello, We apologize for the delay in processing time this past holiday season. Tracking information can always be viewed at kingsroadmerch.com/order or feel free to reach out to support@kingsroadmerch.com. Regards, KRM
Posted 4 years ago
Could be better. Hoping for a seamless exchange of sizes. Other reviews got me scared!
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Posted 4 years ago
Came on time. Product was what I ordered. Perfect!
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Posted 4 years ago
Perfect indeed! Thanks for ordering and for the feedback.
Posted 4 years ago
quality product
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Posted 4 years ago
Thanks for ordering!
Posted 4 years ago
When we ordered we were told there was an accessory free coming with. Didnt happen. Thats after I spent over six hundred dollars for concert tickets and backstage passes which the concert was cancelled, for what i thought was a very understandable reason. Two weeks later the concert is back on,..but no where near us. My money was held up for six months for nothing but to upset my 17 year old who was unbelievably excited. Nit to mention the 200 deposit i lost on our hotel room,..as we were going to Rochester which is hours from our home. I am no longer a fan. Thats called being shitty.
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Posted 4 years ago
Hello, Sorry to hear about your concert experience. The free item was shipped with orders while supplies lasted. Regards, KRM
Posted 4 years ago
Ordered a flag during the holidays and came in less than a week. Also, threw in a few magnets. Super awesome.
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Posted 4 years ago
Thanks for ordering with us! We appreciate the feedback. Cheers!
Posted 4 years ago
No problems
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Posted 4 years ago
Glad to hear it! Thanks for ordering.
Posted 4 years ago
The hoodie is amazingly soft. It’s a great material and quality. The vinyl record came was perfect. My husband wants to frame it!
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Posted 4 years ago
Glad to hear it & thanks for ordering! Cheers, KRM
Posted 4 years ago
Horrible. Worst experience ever.
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Posted 4 years ago
I contacted the people at Kings Rod Merch to be sure my package would arrive on time. They were quite helpful and my package was delivered before Christmas so they did very well considering the big holiday rush. Thanks so much!!
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Posted 4 years ago
Thank you, Chris! Cheers, KRM
Posted 4 years ago
Very good at communicating any difficulties with an order. Very prompt shipping!
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Posted 4 years ago
Thank you for your order! Cheers, KRM
Posted 4 years ago
Never received my order. Still dealing with it.
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Posted 4 years ago
Hello, It appears your package has been returned to sender. For this type of issue, please reach out to support@kingsroadmerch.com and someone will be able to assist you. Regards, KRM
Posted 4 years ago
Came right on time for xmas w Fedex!
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Posted 4 years ago
Great! Thanks for ordering! Cheers, KRM
Posted 4 years ago
Kings Road Merch is rated 4.1 based on 1,632 reviews