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Kings Road Merch Reviews

4.1 Rating 1,632 Reviews
74 %
of reviewers recommend Kings Road Merch
4.1
Based on 1,632 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
Read Kings Road Merch Reviews

About Kings Road Merch:


Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

A very positive experience. Super fast and reasonable shipping. Great quality. Well packaged. Highly recommend and will buy more merch in the future.
Helpful Report
Posted 5 months ago
Bought a couple of jackets for family members and I loved them so I bought one for myself!
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Posted 5 months ago
The record I ordered arrived in a timely fashion and it was in great shape. No complaints.
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Posted 5 months ago
Love the random box. Need to keep this kind of deal going. Will fit my daughter perfectly
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Posted 5 months ago
So far so good, have yet to be disappointed.
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Posted 5 months ago
Always quality merch at a great price and shipped fast. Will continue using Kings Road for my favorite band stuff!
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Posted 5 months ago
Always arrives quickly and safely! love the stickers that get included too, makes me so happy!
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Posted 5 months ago
Most times the merch is high quality, the shipping is quick, and the process is painless, but every so often an order of mine gets screwed up. They've shown a lot of improvement over the last few years and most of my orders have been successful.
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Posted 5 months ago
This is the second time I’ve purchased from kings road and both times I got exactly what I ordered exactly when they said I would I’m happy with my purchases and will be back
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Posted 5 months ago
The album I preordered months ago has been sitting with the 3rd party shipper for over a week waiting to be taken to a usps location. When I reached out for assistance, I was told to contact the post office, however after contacting the USPS who had yet to receive the record, I was told by kingsroad, to contact the 3rd party directly but told to “have low expectations”, for having my issue resolved. It was made clear that my issue was not a priority as it was pointed out that I chose “the most economical shipping option” and “hopefully it’ll show up soon” I don’t feel kingsroad took my issue seriously. I didn’t expect to get the record the day it released… after having paid for the record months ago, within a week, not ideal, but fine. I chose the most “economical” after all. That said, it should have hit the post office by now. I would have liked to know that the Kings Road had acknowledged that a week for a 3rd party shipper to hold an item as long as they have is unacceptable and that kingsroad would at the very least be contacting them to find out when the rest of the packages would be going out.
Helpful Report
Posted 5 months ago
Hello, apologies for any issues you ran into with your order. The UPS tracking shows your order was delivered to you on 5/2. If you need any further assistance please reach out to us at support@kingsroadmerch.com and we'd be happy to help you out. Thank you!
Posted 5 months ago
Received my Alkaline Trio merch quickly, and I’m very happy with it!
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Posted 5 months ago
I'm happy with it. I almost got the clockwork orange inspired one, but the 3 eyed one really called to me. They fit well, feel alright. If I had a complaint, the stickers were a little small but they still stick to stuff all the sane. Thanks
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Posted 5 months ago
This hat is like a dad hat/trucker hat bybrid. The front middle pops up like a horn. At least it's embroidered.
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Posted 5 months ago
Hello, if you're ever unhappy with an item you purchase you can always return it for a different item or refund. Just contact our customer service at support@kingsroadmerch.com and we'll be happy to assist you. Thank you.
Posted 5 months ago
Great quality!
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Posted 5 months ago
It is a really good shirt.
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Posted 5 months ago
great service!
Kings Road Merch 5 star review on 13th May 2024
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Posted 6 months ago
The merch is a good quality!
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Posted 6 months ago
Very happy with the nice poster and 2 random t shirts. The surprise combo deal was a truly nice surprise!! Thank you
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Posted 6 months ago
Orders always arrive fast and everything is always great quality. I even managed to mess up my address so my package got returned to them and they emailed me to get the full address and reshipped it.
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Posted 6 months ago
I go a Ministry ashtray...I love it!!! Solid, looks great, & it was a fair price...
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Posted 6 months ago
Kings Road Merch is rated 4.1 based on 1,632 reviews