Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third time I’ve ordered from there and the third time I’ve had multiple issues. To begin with, don’t expect your item to even be shipped within the first week. They blame co-vid for the delays but once it actually reached the post office I had it within a day. Assuming that all of the items were included and accounted for. Which wasn’t the case here. Again. Good luck contacting support. I never hear back so I’ll follow up and they just tell me that they’ve not received a request from me and that the tracking number shows the item was delivered. Even after explaining that yes, tracking shows the item delivered but there were three items and one was correct, one was wrong shirt and size and the other didn’t show up at all. Beyond frustrating”

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Posted 2 years ago

“Delivered on Time! Great Album!!! Nicely packaged.”

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Posted 2 years ago

“I live in Hawaii but the shipping cost applied by Kings Road web stores is still unreasonably expensive. I buy records and shirts online frequently and am never charged anywhere near as much for shipping as I am by Kings Road. I resorted to having my Descendents order shipped to family in California and then had them mail the package to me, which was still less expensive than what Kings Road wanted to charge me for shipping. Yes it’s a hassle and takes longer but it’s still better than being gouged for shipping directly from K R.”

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Posted 2 years ago

“You have a great store great products. Good band selections. Delivery is always on time. The only thing is you have many great products that I would buy out of stock but I constantly check to see if their in , you need to restock your inventory. Your prices are very good”

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Posted 2 years ago

“I pre ordered a crop top sweater which didn’t show up on time or even ship on the belated shipping date. It shipped about a week after the changed date. The quality of the sweater is crappy and it looks like it was stitched and just ripped off the machine. There are white strings on the blue and black sweater just hanging around and the stitching is not straight at all. Very disappointed.. not to mention the bottom of the crop top looks like someone just scissored it as it’s not straight and strings feathering off everywhere.”

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Posted 2 years ago

Hello, we're very sorry you were unhappy with the crop hoodie you received. This is the first complaint we've had about this item. If you could reach out to us at support@kingsroadmerch.com we'll take care of this issue for you. Thank you.

Posted 2 years ago

“This merchandise is a present. I did receive it in a timely manner.. I have another order I am concerned about I placed on 12/8. Order #1370536. I have not been notified it has been shipped yet. Can you tell if it has?”

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Posted 2 years ago

Hello, we've emailed you an update on your second order. If there's anything else we can help you out with, please let us know. Thank you!

Posted 2 years ago

“We ordered a Frank Iero Parachutes LP in March of 2020. The album never arrived! After numerous attempts to contact customer service and getting absolutely no response, we are left out of pocket money and had a horrible experience with this company. I do not recommend purchasing anything from them ever!”

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Posted 2 years ago

Hello, I'm very sorry you never received your order. I've checked out system and it's marked as being shipped out back in May. I've also checked for any emails from your account and I'm not seeing any emails from you about this. Our customer service will reaching out to you shortly about this and we'll issue a full refund for your order. Thank you!

Posted 2 years ago

“Thank you, Kings Road Merch, very cool!!!”

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Posted 2 years ago

“Everything was Just Perfect!”

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Posted 2 years ago

“LOVELY RUGBY SHIRT ! SHOULD MAKE A VERY NICE XMAS GIFT.”

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Posted 2 years ago

“It is good”

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Posted 2 years ago

“Great communication, order fulfillment, turnaround and customer service. I had to exchange an order earlier this year and the process was very easy.”

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Posted 2 years ago

“Sent out an item that wasn’t even close to what the ordered item was supposed to look like. Didn’t offer any returns or refunds, literally just said here is something worse than we promised. Too bad.”

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Posted 2 years ago

“Great experience and great communication. Thank you.”

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Posted 2 years ago

“Big fan of theirs. I get clipping. merch from them and it always arrives within a few days. Much love”

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Posted 2 years ago

“Got my order with no issues with delivery or quality of my product”

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Posted 2 years ago

“Great merch”

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Posted 2 years ago

“Absolutely LOVE my CD by Boy Scouts!”

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Posted 2 years ago

“Hello. Do you know when my item is going to arrive?”

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Posted 2 years ago

“Absolutely love my hoodie! Great fit, good material. Very glad I ordered it.”

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Posted 2 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews