Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shirt fits awesomely! The material feels great.”

Helpful Report

Posted 4 years ago

Fantastic! Thanks for the feedback. Cheers!

Posted 4 years ago

“Thank you for the product, everything was awesome!”

Helpful Report

Posted 4 years ago

Glad to hear it! Thanks for ordering from us. Cheers!

Posted 4 years ago

“Everything was perfect!”

Helpful Report

Posted 4 years ago

So great to hear! Thanks for ordering!

Posted 4 years ago

“(^ω^)thank you so much★”

Helpful Report

Posted 4 years ago

You're welcome! Thanks for ordering from us! Cheers.

Posted 4 years ago

“Quality and price of products are totally ace”

Helpful Report

Posted 4 years ago

We aim to please! Thanks for ordering and for the kind words. Cheers!

Posted 4 years ago

“Im still waiting for the bathory shirt... But the rest of the stuff I order pretty good quality”

Helpful Report

Posted 4 years ago

Hi, Please reach out to support@kingsroadmerch.com. Cheers, KRM

Posted 4 years ago

“great shirt, fast shipping!”

Helpful Report

Posted 4 years ago

Fantastic! Thanks for the feedback. Order again anytime. Cheers!

Posted 4 years ago

“No complaints.”

Helpful Report

Posted 4 years ago

Great! Thanks for ordering and leaving feedback.

Posted 4 years ago

“Awesome Band shirts , Fast shipping.”

Helpful Report

Posted 4 years ago

We're so glad you're happy! Thanks for ordering with us.

Posted 4 years ago

“I ordered a limited edition Social Distortion poster. It took KRM nearly 2 weeks to send it and when the package finally arrived, the wrong poster was inside. It wasn't even a SD poster. When I emailed the company to inform them of the mix-up, they told me that the poster I ordered was out of stock and issued a refund without even asking me to return the item I had received. When I emailed asking them to provide an explanation for what went wrong and some assurance that they would better manage their inventory, they offered me free merchandise instead. Repeated attempts to get an explanation went unanswered. Any company that would rather try to bribe a customer into keeping quiet than humor that customer by providing a reasonable explanation for a badly botched order, definitely operates in unethical territory. I filed a complaint with the BBB. The D+ rating speaks for itself.”

Helpful Report

Posted 4 years ago

This customer ordered an item that was limited in qty. and sold out very quickly. By the time we were made aware that she got the wrong item by mistake we no longer had any of these limited posters left in the warehouse to replace her item, unfortunately. We immediately issued a refund for the full price of the item and did not ask her to send back the item she got by mistake. We took the additional step of offering her a free item of her choice from the store to help the situation but we no longer have the item available that she ordered originally. If we did, we'd be happy to send her a replacement. We've done as much as we possibly could to help this situation. Thank you

Posted 4 years ago

“thank you so much the book and cd's are wonderful.”

Helpful Report

Posted 4 years ago

Glad you're liking them. Thank you for ordering! Cheers, KRM

Posted 4 years ago

“Both of the products I got were very deceiving they both are much smaller than the actual product and I thought there was AirPods in the AirPod Case no just the plastic fake leather case that does it even close not happy at all”

Helpful Report

Posted 4 years ago

Hello, for AirPod Case it states in the description that the item we're selling is the AirPod Case and that the AirPods are not included. We included the images of the AirPods in the case to show customers exactly what this item is for and it also helps to illustrate the size of the item. For the accessories case you ordered we showed a photo of the case filled with items it can hold to also help show the size of that item. However, if you are not happy with these items feel free to contact us through our website and we'll be happy to help you out. Thank you.

Posted 4 years ago

“Fit was great & it arrived quickly! Will be ordering again soon!”

Helpful Report

Posted 4 years ago

Perfect! Thanks for ordering! Cheers, KRM

Posted 4 years ago

“I'm always nervous about purchasing records online, but the packaging was perfect! Definitely going to be buying more from Kings Road Merch in the future!”

Helpful Report

Posted 4 years ago

Glad to hear it! Order again any time. Thanks for the business and the kind feedback! Cheers!

Posted 4 years ago

“Excellent quality and a very short lead time”

Helpful Report

Posted 4 years ago

Thanks for ordering with us! We appreciate it.

Posted 4 years ago

“Product is great and came in earlier than expected.”

Helpful Report

Posted 4 years ago

Fantastic! Thanks for ordering with us. Cheers!

Posted 4 years ago

“yes very good. thx”

Helpful Report

Posted 4 years ago

You're welcome! Thanks for ordering with us.

Posted 4 years ago

“Wonderful quality, and fast shipping,”

Helpful Report

Posted 4 years ago

So glad to hear it! Thanks for ordering with us. Cheers!

Posted 4 years ago

“product quality was great and I felt listened to in the survey because it took a while for my order to even be prepared and shipped but as soon as I mentioned it, it was shipped the very same day and even arrived at the expected date.”

Helpful Report

Posted 4 years ago

Glad it all worked out. Thanks for ordering! Cheers, KRM

Posted 4 years ago

“the package went to germany. the delivery arrived quickly. gradly again.”

Helpful Report

Posted 4 years ago

Thank you for ordering! Cheers, KRM

Posted 4 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews