Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

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“Perfect Service !”

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Posted 1 year ago

“My record showed up in perfect condition!”

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Posted 1 year ago

“What did I order?”

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Posted 1 year ago

Hello, it looks like you placed 2 orders in the middle of 2022 for some items in the Three One G store. We hope you're enjoying everything you purchased. Thank you.

Posted 1 year ago

“Product is always good, but the shipping costs are astronomical.”

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Posted 1 year ago

Hello, we're glad you're enjoying the items you ordered. The shipping prices are based on the weight of the order and the shipping method chosen. We pull that directly from the carrier. Thank you for your order.

Posted 1 year ago

“Keep up the good work.”

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Posted 1 year ago

“I love the sweatpants! soft and the colors are bright! I have ordered 2 different pairs because I love them so much.”

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Posted 1 year ago

“I've ordered from your company several times and my only complaint is how you package vinyl records. I ordered 2 Liz Phair records and they were packaged poorly and the corners were damaged and the inner record sleeves tore. Your packaging for clothing is fine but your records could be packed a little better.”

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Posted 1 year ago

Hello, we actually don't sell any Liz Phair vinyl or merch. It looks like your ordered from Rancid items from us though, we hope you enjoy those. If there's anything we can help you with regarding your Rancid order, please feel free to reach out to us. Thanks!

Posted 1 year ago

“Terrible communication. The LP was delayed forever, and I always had to reach out to Kings Merch for an update. Figuring out how to contact you was hard and I just felt as if I was dismissed. On the positive side, I did get the LP, but nearly 10 months after I paid for it.”

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Posted 1 year ago

Hello, we sent out multiple emails about this record and the delays. Unfortunately, we're at the mercy of the pressing plant when it comes to vinyl and sometimes records are delayed longer than expected. It looks like all 3 of your emails to us asking for updates on the record were responded to in a timely manner as well. Apologies, this took so long but we shipped them out as soon as they landed at our warehouse. We're glad you have the album now and hope you're enjoying it. We appreciate you placing an order with us. Thank you.

Posted 1 year ago

“Sometimes at night the screams from the woods wake me up. I know it’s just the lost old man screaming from his wife. It’s heartbreaking to know his wife passed years ago. Deep down I think he knows it as well. Maybe screaming in the dark forest is a form of trauma dumping for him. Regardless, it wakes me up in the middle of the night and I have no choice but to get up, go into the kitchen, cook three pounds of maple smoked bacon, and leave the plate out on the edge of the woods. The man does da hours eating the bacon and quietly giggling. It pays me the few more hours of sleep I need. The man is polite he always licks the grease clean from the plate. Anyway, just thought you should know.”

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Posted 1 year ago

“Excellent products, fast delivery, and great customer service! Another fine item added to my Danny Elfman cup collection! - Artemis”

Kings Road Merch 5 star review on 22nd February 2023

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Posted 1 year ago

“I ordered and received a Jeff Hanneman guitar. Unfortunately, I ordered the Hanneman Heineken guitar and received the Raiders guitar instead. I never received a message saying I wasn’t going to get the one I ordered and also never received a reply when I emailed them to complain. I will definitely hesitate to order from them again. I gave them 3 stars because of the fact that it is a quality product. Just not the one I ordered.”

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Posted 1 year ago

Hello, you must have ordered the Jeff Hanneman guitar from a different company, we don't carry that item in any of our stores. It looks like the product you ordered from us was a Cannibal Corpse hat. We hope you're enjoying that item though. Thanks!

Posted 1 year ago

“I am quite happy and satisfied with my recent order from kings road. I didn’t give it a 5/5 for two reasons. The hockey jersey size was much bigger than a typical jersey(I’m Canadian I have a bunch) I wish the sizing would’ve been clearer. Typically I wear an XL and with that jersey I could’ve easily gone with a Medium instead. Secondly I hated how long it took to be delivered, however it was clearly communicated it wouldn’t deliver until January so at least it didn’t come as a surprise, still sucks though. I will order from kings road again in the future.”

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Posted 1 year ago

“Very fine quality in all respects.”

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Posted 1 year ago

“Prints goes away after the first wash very poor quality”

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Posted 1 year ago

Hello, we're very sorry to hear that. We haven't had this complaint from anyone else with any of the items you ordered. Can you please send us a photo of the items where the print came off and we'll take care of this issue for you. You can email us at support@kingsroadmerch.com. Thank you!

Posted 1 year ago

“Quality is always great and fast delivery as well!!!”

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Posted 1 year ago

“Customer service is the best I’ve ever worked with. Had an issue where the vinyl I ordered was delivered damaged. Not their fault at all and they sent me replacement albums very quickly with no issues. I will continue to order vinyl from them without having to worry at all.”

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Posted 1 year ago

“Excellent international shipping!”

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Posted 1 year ago

“Now I have my bagpiper with a boom box from the Dropkick Murphy's. With the green on it, I am prepared for St. Patrick's Day.”

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Posted 1 year ago

“Everything we’ve ever bought from Dropkick through kings road has Always went smooth and delivered as they said ! So I will definitely buy from them again . Charlie MacDonald🤙🏻”

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Posted 1 year ago

“My records have always arrived on schedule and in good condition. Timely communication about shipping and pre-order availability.”

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Posted 1 year ago

Kings Road Merch is rated 4.1 based on 1,632 reviews