Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My record came…. Finally. I ordered it back in April, and I received it in November. I understand that there were supply problems, but it would have been nice to receive more frequent updates.”

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Posted 2 years ago

“I love ordering from you guys, you always give the best deal for new Albums and gear. I will always use your site to buy new vinyl. Keep up the amazing work and stay safe.”

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Posted 2 years ago

“Always happy to see Hellacopters merchandise shipped out super fast 😁”

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Posted 2 years ago

“Placed order for two LPs and package only contained one of them. Messages KR to no avail. Avoid like the plague - horrible customer service.”

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Posted 2 years ago

“Reached out to Kings Road Merch support a week ago and haven’t heard back. Record I was sent was incorrectly pressed.”

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Posted 2 years ago

“KR ROCKS. Never had an issue. My go to merch supplier”

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Posted 2 years ago

“Badflower merch. Came as expected. 10/10 would purchase again.”

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Posted 2 years ago

“Had issue with lots of popping on record . I cleaned and pops continued. Emailed and KR replied they would send a replacement right away. Got it and sounds greatm was even the same variant, which I was not expecting.”

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Posted 2 years ago

“It took 5 months for my skankin bobble head. I also order a circle jerks hoodie at the same time and haven’t received it or an update. So kings road where is my hoodie?”

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Posted 2 years ago

“Took a minute to get my album but it was well worth the wait.”

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Posted 2 years ago

“I would love to write a review, but unfortunately, my merchandise has not arrived after a month and a half. If they get the merchandise to me before Christmas I will change this review, but as of right now I am not happy.”

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Posted 2 years ago

“It was pleasure doing business with King Road merch. I ordered a couple vinyls and they arrived wet and damaged. The mail person head a letter attached to them saying she is sorry they got damaged during her delivery. I emailed KR and they said the items will be resent with no additional fees to me. A couple weeks later they arrived and everything turned out okay. Thank You so much KR for the friendly and professional service. It was greatly appreciated.”

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Posted 2 years ago

“Good product but took literally two months to get my order.”

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Posted 2 years ago

“My package still hasn't arrived. Given that I paid $50 USD for shipping alone, I'm not too impressed to say the least.”

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Posted 2 years ago

“The trice album I got plays good and all that, but the color is like no existent in it. It's just clear with like 2 whisps of color if you hold it at the right light. absolutely nothing like the picture in the pre-order.”

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Posted 2 years ago

“Unfortunately waited 6 months for our package only to have USPS say it was delivered but we never received it 😭”

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Posted 2 years ago

Hey Emily, Unfortunately, record pressing plants around the world are beyond capacity and serverely backed up. We have been working to get these records delivered to us as quickly as possible and once they were we shipped them out immediately. The tracking shows your package was delivered to your front door. If you ever have issues in the future with anything you order from KRM feel free to message us at support@kingsroadmerch.com and we'll take care of you. We'll go ahead and send you a replacement record since you did not receive this one. Thank you!

Posted 2 years ago

“I bought a decendents long sleeve in black, it was delivered on time, I tried the shirt on immediately and it was exactly how I imagined it would fit. I definitely plan on using Kings Road merch for other items.”

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Posted 2 years ago

“Everything was great! Fast shipping and no issues with anything. Thanks!”

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Posted 3 years ago

“The vinyl quality is good but little disappointed about it being the wrong color.”

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Posted 3 years ago

“Very upset with my order. I ordered a record and was shipped the wrong variant and was not notified late of the mix up in colors and the company didnt offer a solution to the mix up. I purchased the order expecting to get a certain color and was not at all close to what I ordered. I understand supply issues aren't the greatest right but shouldn't offer a variant and not follow through with it. Only thing they could say is it was pretty much not their problem politly.”

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Posted 3 years ago

Hello, we actually emailed all customers who ordered this exclusive variant to alert them of the change in color of the vinyl. I checked that email list and you are on it and the label also posted about this on their social media to let customers know. Our exclusive variant came in differently than we expected so we reached out to customers to alert them as soon as we were made aware of this. This is the only variant we have, it's still the same album and still just as limited, the was just different due to a mix-up with the pressing plant. If you are unhappy with the record you received you are welcome to send it back for a full refund but we do not have a different color to replace your record with. Apologies for any confusion and we hope you still enjoy the album. Thank you!

Posted 3 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews