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Kings Road Merch Reviews

4.1 Rating 1,632 Reviews
74 %
of reviewers recommend Kings Road Merch
4.1
Based on 1,632 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
Read Kings Road Merch Reviews

About Kings Road Merch:


Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Very happy to support KingsRoad, but bought a record for $20 that cost $65 with delivery, handling etc.
Helpful Report
Posted 2 years ago
Hello, we appreciate you ordering from our store and taking the time to leave a review. The shipping costs all depend on the item weight and shipping method thats been chosen. Thank you. -KRM
Posted 2 years ago
Very easy to order from the website!! Very fast shipping!
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Posted 2 years ago
One of the softest and best quality hoodie I've ever bought.
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Posted 2 years ago
quick shipment packed well
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Posted 2 years ago
Will packaged quick turnaround..
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Posted 2 years ago
Great hoodie! This is a super soft (and warm) hoodie. The design is fun!
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Posted 2 years ago
Awful. Ordered an item that never arrived. I reached out for an update at least three times with no response until finally finding their Facebook profile a month later and messaged them there. A day or two later I was told the item isn’t in stock even though my order had been listed as in-transit. I requested a refund which, to their credit, did arrive the following day. Never again.
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Posted 2 years ago
Yeah, that sucks. Those onesies were on backorder and what was normally a 2 week expectation - we've been waiting two months (the blanks just shipped to the printer 10 days ago). As you said, the refund was given. We always inform people of pre-order or backorder, and navigating these unexpected delays has resulted in some crappy situations. Hopefully we get you back someday. Take care.
Posted 2 years ago
Great quality and awesome designs, came super fast and I love it!
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Posted 2 years ago
I’ve ordered from Kings Road Merch several times! They are top notch- quality, stock, and customer service. They handled everything with the pandemic in an admirable way- talk no care of their staff and customers. They care and it shows. I’ll be ordering again!
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Posted 2 years ago
Product is always high quality, as described, and on time. Can't ask for anything more! THANK YOU!
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Posted 2 years ago
Always great quality!
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Posted 2 years ago
Came in good shape
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Posted 2 years ago
I've always had a good experience. Quick shipping and everything has always been delivered in great shape! Ordered multiple times and recommend.
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Posted 2 years ago
Loved all of my merchandise.❤💚🧡
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Posted 2 years ago
First time I ever made a purchase through Kings Road, definitely was not disappointed. Everything was on point. The shipping, customer service, packaging, and the extra stickers and poster that was included at no cost. Would definitely recommend and will be making another purchase soon!
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Posted 2 years ago
Great service and fast shipping. This was my first order from Kings Road Merch and I am satisfied with my purchase and experience.
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Posted 2 years ago
Item (Madi Diaz History of a Feeling) shipped on time, wrong color vinyl. This was immediately corrected. I am very happy with my purchase, as well as the attentive customer service of Kings Road Merch.
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Posted 2 years ago
I ordered a 2x size Interrupters shirt. It was a little expensive, but I went for it anyway. It took a long time to arrive, and it's very small for a 2x, so it doesn't even fit me. It'd be awesome if you would add tall sizes to your shirt selection.
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Posted 2 years ago
Hello, if you ever receive an item that doesn't fit you're welcome to send it back for a refund or exchange. Info about that can be found here: https://kingsroadmerch.com/help/ Thank you!
Posted 2 years ago
Been really good so far, love my cattle decapitation record
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Posted 2 years ago
She absolutely loves the shirt I purchased for her. She looks amazing in it. Ready for the next show! King's road merch did wonderful at keeping me updated on when the shirt was going to arrive. Thank you!
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Posted 2 years ago
Kings Road Merch is rated 4.1 based on 1,632 reviews