Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

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“I have made several orders from Kings Road and they always deliver quality products with protective packaging. On time and tracking too. Recently had an issue with a vinyl record that was shipped out the wrong color. Their customer service team corrected immediately and did not even require a return of the incorrect item! Excellent mech company!”

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Posted 2 years ago

“Great, fast service.”

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Posted 2 years ago

“Just perfect merch. Thanks!!!”

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Posted 2 years ago

“Haven’t had any issues with Kings Road Merch. Absolutely love the vinyl variants they sale. Have always arrived when they say my package will arrive and sometimes they throw some stickers in with my vinyl purchases. Hopefully more vinyl records to come!”

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Posted 2 years ago

“I’m must say I have been very happy with you in the past but this record was anything but a pleasant experience. It was expected to ship weeks ago and has yet to arrive I cannot get any updates or help from anyone. I love most of the artists you supply but I will for sure be thinking twice in the future about ordering from kinds road. Very very disappointed to say the least.”

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Posted 2 years ago

Hello, we have looked into your order. It was shipped out a while ago as soon as we received these records. Based on the tracking it appears to still be in transit to you but it's delayed. We didn't have any emails from you in our system asking about this order but we've emailed you the tracking for this in case you didn't have it. If it doesn't show up soon, please let us know and we'll ship out a replacement. Thank you!

Posted 2 years ago

“Good quality material and excellent selection of products. Package arrived in perfect condition. Very pleased with Kings Road Merchandise.”

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Posted 2 years ago

“Was disappointed in the coloring of the print on the shirt I ordered. The advertised picture was vibrant and colorful. The print on the shirt it's self is faded in color on the red, white and blue.”

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Posted 2 years ago

“I ordered a vinyl record that included a free MP3 download. The digital download link did not work and I had to reach out to get a new one. The record was shipped on February 10 and I didn't receive it until March 5. It was clearly the USPS' fault but still part of the experience. The record I received sounds extremely scratchy and full of static. I've tested against other records and it's the only one with that problem. Pretty disappointed as I really love the record and would love to listen to it on vinyl but the sound is awful. Pretty disappointed.”

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Posted 2 years ago

“Waited 4 months for record. When it arrived it had split in cover. I contacted support. And they shipped me new copy asap. Very pleased with the speed of fixing the issue ..”

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Posted 2 years ago

“I bought a 40 dollar cheaply made rancid hat. The label oh the hat left adhesive i cant get removed from the fabric.”

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Posted 2 years ago

Hello, if you ever have an issue with your order feel free to contact our customer service at support@kingsroadmerch.com and we'll always be ready to make things right. We've sent you email about this so we can take care of this issue for you. Thank you!

Posted 2 years ago

“This review is in reference to my order of 3 Every Time I Die Lps. The record “From Parts Unknown” has a defective loop in the pressing that almost all reviews I’ve seen online seem to have. I reached out and was told it would be replaced in 2 weeks. That was almost a month ago and I’ve reached back out and have not received a reply. Disappointed you guys are shipping out lps that are clearly defective and then not following up with people about solving the issue seems shady. Ive spent a lot of money with you guys over the years. Disappointing. Case Update: CA233742 - Order #389448”

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Posted 2 years ago

“I still haven’t received my Discharge picture disc. I ordered the bundle and paid for the bundle price, but only received the shirt. I’m not really satisfied with your company. I ordered the bundle early December. Still waiting.”

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Posted 2 years ago

Hello, we actually sent out a replacement for that missing picture disc back in January but after looking into this issue it seems like the USPS must have lost the package before ever scanning it into their system. We're sending out another package with this record to you. It will be on it's way to you shortly. Thank you!

Posted 2 years ago

“The Jacket I ordered is top notch!! My son loved it!!”

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Posted 2 years ago

“Comfy sweatshirt but runs a little small. Fast shipping.”

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Posted 2 years ago

“Great hat! Great quality! Super happy with it!”

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Posted 2 years ago

“It took three months from the time the order was placed until it was received. Other than that, I'm happy.”

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Posted 2 years ago

“Great merchandise fast shipping.”

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Posted 2 years ago

“Had to exchange for a smaller size. Customer service was very quick to respond and very nice and helpful.”

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Posted 2 years ago

“Customer service was fast and helpful.”

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Posted 2 years ago

“Very good. Arrived quickly”

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Posted 2 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews